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17 reviews from our car dealer reviews community
Leave a review for Jan Autos Ltd
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Jan Autos Ltd
Leave a review
"Worst dealership to exist "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

How can a fraud operation like this exist. Bought the car under “aa 6 month warranty” and that the car was covered, so was driving it home after paying 25k for the car and it broke down about 20 mins in. Rang up jan autos and they said it’s not there problem and that I would have to get a recovery truck. Payed £350 for a recovery truck to take it to jan autos and they said that I must of been driving the car like it was a race car. Cut story short I’m taking legal action as the car is Actually a cat S and had been in a accident but jan autos didn’t mention this at all and blamed it on me.

"Good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was apprehensive at first reading some of their reviews. But to be honest these guys were very professional, we asked for some changes to the car and They fulfilled their promise. Quick and easy handover, sorted tax and 5 day insurance cover very quick. Looking forward to many years of hassle free motoring. Thanks very much Jay we can’t fault you guys. Andy

"Excellent service Jay "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service at Jan Autos and they helped me to sort a affordable finance package.

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+1 Found this review helpful
"Disgusted."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband arranged to come buy a car from Jan Autos, and informed them when he was on his way, they told him the car was reserved for him. After a 3 hour train journey he arrived whilst they were selling it to someone else. No offer to help with the very expensive train journey home. Absolutely disgusted with them. Such poor customer service.

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"great car"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with my Nissan Qashqai from Jan Autos. I have had no issues with it up to now and I have had it since August. It was immaculate when I received it and its great value for money. I would recommend this dealership.

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+1 Found this review helpful
"Anon"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spent almost £8000 on what I thought was a really good family car. Less than two weeks later the car broke down on the M1. They appeared to quickly try and rectify that problem only for the car to repeatly break down every few weeks. When we got the the car looked at by a a major car dealership it was found the car had huge complicated issues, that may have been due to it at some point being partially submerged in water. No garage wanted to carry out the repairs needed as it was so extensive and Jan Autos wouldn't take the car back. In the end we had to put in a consumer credit act claim to get our money back. The car had to be scrapped.

"Jj"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold a car with a bald tyre, oil leak and badly damaged suspension arm. The dealer Contributed to the cost of some parts but made little effort to rectify the problems and I was told that as I got the vehicle for a trade price that no warranty applied. The vehicle hasn't even lasted me 1 year and had to get rid off it due to the amount of work that needs doing. Overall advice is to avoid this dealer at all costs

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Dealership Information

Jan Autos Ltd is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews1.7 out of 5 stars — Rated Poor
Excellent
2
Very Good
1
Average
0
Poor
3
Terrible
11

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  • Contact Information

    Address

    Jan Autos Ltd
    209 Leagrave Road
    Luton
    Luton
    LU3 1RQ

    Get in touch

    01582 596561
    http://www.jansautosluton.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Jan Autos Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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