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3 reviews from our car dealer reviews community
Leave a review for Mercedes-Benz of Chelmsford
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3 reviews from our car dealer reviews community

Leave a review for Mercedes-Benz of Chelmsford
Leave a review
"Poor customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased an expensive GLA from this dealership. Delivered with no fuel, no spare key and500 unaccounted extra miles on the clock. No apology ,so it’s going back.

"Bad organisation, clumsy technicians"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Generally, the dealership is poorly run and badly organised. I have had years of experience with them, and it’s always been a struggle to get things done and get them to respond. The latest ‘surprise’: they were replacing wiper blades on my car and managed to make a large crack (over 20cm) in the windscreen. I can’t imagine what you should do to make that! Of course, they offered to replace the screen for free, but now I am dreading the process (because they have to order it) and then there is no guarantee that they do it right. Don’t go there!

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"My car was in to have parts fitted "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received was one of the worst I have every had, No communication over best part of the three week you had my car, I had to make all the call which took forever to be answered. Got the car back and still not fixed. I traced the main fault myself replaced a battery and now fully working I would not recommend you to anyone

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Dealership Information

Mercedes-Benz of Chelmsford is an Franchise dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews1.4 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mercedes-Benz of Chelmsford
    3 White Hart Lane
    Chelmsford
    Essex
    CM2 5EF

    Get in touch

    01245 924042
    https://www.jardinemotors.co.uk/mercedes-benz/dealership/mercedes-benz-of-chelmsford/

    Opening times

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    Additional Information About Mercedes-Benz of Chelmsford

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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