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They took my deposit from me after a video tour of the car, and when I arrived to pick the car up, they told me it was sold. They are now refused to refund my deposit of £200.
Excellent customer service, great deal offered and finance package Recommend to all !!!
This is my objective view of dealing with this company. I initially bought this car from JMC and, at the time, they said that it came with a 3 month warranty for engine, gearbox and major components, so I was happy with that. As has happened to other reviewers, I went to pick up the car, a week after the sale, and and it had not been cleaned or prepared. No biggy, but not a good reflection on the company. Less than 2 months into the 3 month warranty period, the car developed a major problem. I went to JMC immediately and told them about it. The owner told me that the fault wasn't covered under the warranty (even though I was told originally that those kinds of faults were) and then blamed me for causing the fault. That's not good customer service and inspires no confidence in the company, in my opinion. Unfortunately, I will now have to fork out to fix a problem that I was assured would be covered under JMC's warranty. This makes their 'warranty' useless and the word of those who work JMC worthless. In my opinion and experience, and if I were you, heed this cautionary tale and do not be tempted to buy a car from this company. You may well save yourself pain and heartache, in the long run.
Reviewer has confirmed their email address
Great buying experience from first contact through the purchase to the after sales. I couldn’t have asked for more.
I had an awesome experience with this company, the whole process couldn’t have been easier. Sarah and Jay were incredibly friendly and knowledgeable. They made buying a car easy and stress free. I highly recommend this dealership.
Reviewer has confirmed their email address
Brought a vw beetle for my Mrs for a Christmas present.,let me abbreviate on that please. Jay delivered it on Christmas morning ! which was apsolute magic and very professional from start to finish. Jay of jmc is a genuine fella and has no intention in trying to push u in to buying a car that isn't suitable for your self.. Jmc is top of the Premier league when it comes to selling good motors with a 5 star badge in my eyes. So give jmc a look and stop wasting your time looking through the Internet, as I did for 3 months you won't be disappointed.
Reviewer has confirmed their email address
Jays Motor Company or JMC Sutton as they are also known are an independent dealership that is based in Sutton Coldfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Jays Motor Company
47-49 Boldmere Road
Sutton Coldfield
West Midlands
B73 5UY
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