“Even tho I didn’t buy a car yet Karolina has been very helpful”

Bought a vehicle but was not informed by the showroom of damage to the windscreen, also car was advertised with incorrect mileage. I left a 4/5 rating and because of this the showroom refuse to assist me.

I have purchased several cars over the years from Lincoln Audi and this year it was time to renew again. I have to say that in all my time, and particularly this year, I have always felt extremely well looked after. The sales team, Sam and Josh, worked hard to produce a deal that was good for me and I appreciate the time that they took to achieve this. I don’t go anywhere else! Thank you

Have used Lincoln Audi for a few years now ….. The service they give is second to none ….. nothing is ever to much trouble….. they always go the extra mile to make the collection day of your new vehicle very memorable & a wonderful experience…. Can’t thank them enough Highly Recommend them & will definitely use them again Thank You Josh & team

Been dealing with Audi for a number of years,always great service,friendly staff who go above and beyond,

I AM VERY PLEASED WITH MY NEW AUDI A3 AND THE HELP AND SUPPORT I RECEIVED FROM JAMES WEBB AND OTHERS IN LINCOLN. I WAS A REGULAR BMW BUYER UNTIL NOW SO THEY WERE GREAT IN EXPLAINING EVERYTHING REGARDING MY TRADE IN, THE NEW CAR AND THE PCP.

We have never had a worse experience with a main dealer the sales manger Carl horsewood is abusive and ignorant to the point of putting the phone down on you. My 17 year old son called them this morning and bought a 24 plate Audi a4 advertised with 3,000 miles which sales man confirmed. We left a deposit and arranged to collect car on Saturday morning this was a cash sale no finance. Later this afternoon Carl called back and told us car has actually done over 8,000 miles so we said we were still interested but it makes £800 of difference in book so could they knock that of he was off hand and said it’s now £600 more than the original deal and on pressing him and explained it’s wrong and no way to do business he became abusive and slammed phone down. I’ve never seen anything like it appalling service from a large company and don’t bother putting your number underneath to discuss that’s no good when you slam phone down after getting abusive you call should not be dealing with customers your a disgrace and I don’t want anything to do with Lincoln or you but Iam taking this up with jct600 tomorrow

Went to look at vehicle, wanted to test drive, had to wait around for some time, after initially only going to look. Took car for a test drive, was very uncomfortable with no privacy to discover car our selves and discuss, as sales man sat in back of vehicle, Asked question about vehicle and salesman told me he would have to get back to me, The answer was quite obvious if you are in the motor trade and understand your product. Told didn’t want PCP only HP won shortest term possible. Salesman twisted this and was advised to go with another plan where he would obviously get some commission. Which would end up us having to pay a big sum of money in the end to own the car, mmm sounds like PCP to me? To reserve car had to put £250 which is refundable, if changed mind over vehicle. Three hours later left the show room with a deal being e mailed. Eventually rejected the deal and requested refund of deposit put down, which was stated in would be refundable? Seven days later still waiting for refund after several emails to finance manager, who stated he would process it straight away. In all honesty I will not be dealing with audi, as advised stick to what you know BMW. Best advise yet!!