I've lost count of the number of cars, new and used I've bought from this dealer. Always a great service when buying followed by awful when it comes to service and aftercare. My latest vehicle is still in warranty and has a problem with the rear heated window. Rang 'Audi' and immediately put through to the warranty company who wanted 99 quid just to plug it into the diagnostics which then depending on what comes up 'may or may not' be covered. No thanks. Back to the local garage where I get all my servicing etc done. I won't be going back for any more vehicles .

I recently collected my new vehicle from Lincoln Audi. The staff were absolutely fantastic and friendly. The salesman (Rowdie) was incredibly helpful and answered all my questions as I have never purchased a brand new car before! I would highly recommend Rowdie and also Lincoln Audi as a whole. The team are great and the process was so smooth - even through Covid! Finally; the handover process was so easy and they made a big fuss of excitement for my new car which was a lovely touch. Thank you so much to Rowdie and the team at Lincoln Audi. I recommend them to anyone after a car☺️

Five year old Audi costing over £65k; all servicing to date carried out by Audi. Taken to Lincoln Audi for the first time to deal with a warning light coming on. A week later and a bill for over £2,200. The itemized bill includes the likes of plugging into the diagnostic machine, not once, but twice so of course we were charged twice. The Service Manager didn't have the professionalism to come down from his expensive glass fronted office to discuss anything with us. We will absolutely not be returning and are very unlikely to buy another Audi in future.

Neil McGarragh found me exactly the deal I wanted and as always, the whole team at Lincoln Audi was professional, courteous and friendly.

Do Not Buy From Lincoln Audi After purchasing two new vehicles from Lincoln Audi. The first being returned on countless occasion with brakes issues and being in Lincoln Audi possession for over 4 weeks in total of a 14 month period of owner ship I received a second care as a “replacement” on a “deal” Recently it has come to light that this vehicle doesn’t match my factory order configuration. Something I questioned and was told I did not order which intact turns out Lincoln Audi will have had to complete a check list on the car and would have been aware the car did not match the order form. I have been fighting this case since April and I can not outline my disgusted at Audi Lincoln’s handling of this. I’d like to outline that after numerous other powering calls and emails claiming I was at fault and being refused evidence of this by dealer principle Darren Wheatley I refused to deal with him any longer. Also involving CEO of JCT600 John Tordoff who again refused to take my complaint serious and fobbed my off with the most minimal amount. After it being confirmed by newer more genuine and straight sales manger at Lincoln that my car is a mis build which was also confirmed by Audi UK, I went back with this and again was treated with no respect by CEO John Tordoff. I can not express my disgust with Lincoln out and how senior members of JCT600 have treated me with no respect, these people are inhuman and are only interested in money and not loyalty or respect to their customers. I will never enter Audi Lincoln again and I will certainly never be purchasing another Audi again!

Just wanted to say a big thankyou to James for the spot on customer service my partner and I received recently. Truly a credit to your company!! Thanks so much! Can’t wait to come back and purchase my new car! Thanks again, Kate x

Found the car I wanted at Lincoln Audi, explained everything I needed to know excellent service thank you.

Used car salesman at Lincoln Audi had bad attitude towards people who have probably worked hard all their lives to be able to afford a luxury car such as an Audi.

Myself and my partner each purchased a brand new Audi from the Lincoln store (JCT600). Before I purchased the car I went into 2 different dealerships; BMW and Mercedes. I have only drove BMW but I felt like I needed a change and really like the Mercedes A Class. On a Friday I popped into Mercedes and asked the lady at the desk a couple of questions with regards to the car, she couldn't help and didn't get anyone to help. BMW we were promised a call back the next day, it didn't happen. We decided to go to Audi on the Saturday and I am so happy I did. The service was second to none. Jake approached us and asked if he could help, he spent about 4-5 hours with us on the Saturday and another good few hours on the Sunday. I have never had such an informed sale. Jake has worked there many years but when he is selling a car he is very passionate as if it was his first sale all over again. I am great believer in people by from people and Jake made me want to buy from Lincoln Audi. I will 100% be a returning customer to this store; thank you to all at the dealership it was a real pleasure dealing with a company that really does put their customers expectations first, you represent the Audi brand and JCT600 in a great light. If the other two dealerships had the same customer service as this store they could have had my business. I am now happy that they don't because my new car is a beast!!!