My experience with this place has been the worst. I bought a Mercedes C class for £33k and what I received was a broken car that not resembled the one on offer. Broken brakes and tires, and equipment with an expiration date that is almost expiring. The tires looked like they had been cut with a knife. I probably wouldn't have made it out of the dealership area safely. Mr. Kirk Webster-Gray, the sales manager, said that it was only out of his good will that I have new rear tires. I wonder how I would get home? During the return there were problems with the front tires. During my inspection, I found that I had two different sizes of tires from three different brands. New tires for which I am very grateful to my benevolent Mr. Kirke Webster-Gray turned out to be the tires offered by Lidl in a promotion. The car's offer on Autotrader included Goodyear tires. In response to my complaint, the very gracious Mr. Kirke Webster-Gray said I should give the car back or take what he gives, our sales king at Mercedes Sheffild. I'm sorry I only spent £33k in your salon and you had to deal with a poor customer like me. I promise you it won't happen again and you'll never have to waste your time on a poor guy like me again. PS. This story ends with one of the employees who said it would be a good idea to joke about my nationality and turn a Pole into a Russian guy. It doesn't matter that part of my family died in a death camp in Siberia and my parents grew up in a place occupied by Russians, what matters is that he pulled off the joke. Haha, great humor. Applause for this man! PS.2. Mr. Sales Shark Kirk Webster-Gray forgot that he wrote all this in emails to me, so I have proof of every word I wrote here.

I recently had cause to take my A200 back to the Mercedes dealership from where I had bought the car last March. The reason was a small patch of lacquer had lifted off the bonnet and also on the front spoiler. The service I received could not have been better! The car was promptly booked in and I was given a very nice courtesy car for the duration the car was still under warranty, but not only did Mercedes sort these cosmetic problems, but they also sorted out the underneath of the front spoiler where I had grazed it whilst parking front on to a high kerb, with no quibble and no charge. The Sales Manager Kirk, kept me informed on progress and the car was washed and fully valeted before handing it back to me. We'll done all!

We bought our new B200 dealt with Abbie, she was very helpful on the day we collected the car Abbie was house moving so another guy stepped in, we found the handover wasn't what we expected it was a case of here's your new car off you go, I had to ask him more about the car, Apart from that we love our new car.

Excellent service, would absolutely recommend, I dealt with Bart who was superb from start to finish, couldn’t do enough to help me, very organised process which in these current difficult circumstances was not easy and very much appreciated. Hoping to do further business on the future

Thank you so much Bianca. The service was first class. I am so happy with my new baby. A can’t stop grinning. Your name should read Lady Bianca Marcedes -Clark . Top sales woman.😘

My vehicle needed some work doing during this covid 19 crisis,which the staff at Mercedese Benz Sheffield did for me remarkably quickly. I found the manager to be extremely friendly,helpful and approachable. Very pleased with everything,especially in these difficult times.

Thanks to Jordan on our purchase of a used C class. Polite and helpful throughout the purchase pleasure to deal with. Thanks again Jordan.

Recently purchased a car from Sheffield, A Class 180d AMG executive. I had the pleasure to deal with Bart an experienced and professional sales executive. Bart’s customer service and knowledge is outstanding, if you are going to purchase a car from here ask for Bart! No pressure was applied just made sure he found me the correct car I wanted for the price I wanted to pay. The process from first dealing with Bart to picking the car up was seamless! On collection day he went out of his way, spent 90 mins in total going through everything with me. The best car experience I have had in buying a car in 23 years. Well done Bart and thank you.