Hi, it was great to see tech improvements like key drop‑off points and video health checks coming straight to my email.However, having to sit and wait 1.5 hours for an invoice to appear because only two people are available to process them is incredibly frustrating. This is definitely an area of your business that needs urgent attention. Mark Wilson

For numerous years now I have always dealt with Rebekah Lawley. She is excellent. Nothing is too much trouble. She always keeps me informed on the progress of my car order. She makes buying a car from Vw easy. I wouldn't want to deal with anyone else. Vw at sheffield have a good variety of stock. Excellent showroom.

I have signed today for the incredible All-in -Plan for my 3 year old VW Tiguan; I have dealt with Charlotte who has been very thorough and great organising the policy at the first opportunity and she has been absolutely charming - a delight to deal with. I am extremely pleased and have no hesitation recommending the same. John Bradwell

The salesman - Christopher Houlder couldn't have been more helpful and knowledgeable throughout my experience. I purchased a T-Roc and he helped through every stage of choosing and getting it onto the road. He was a credit to the Company.

I bought a new VW Golf (delivered 19th August 2025) and the entire buying experience and service I received was exemplary. I was looked after from start-finish by sales exec. Kays Zafar and his customer service and inter-personal skills were exemplary. No pressure sales tactics, 'hovering' in the showroom and all questions were answered confidently and factually. I secured the car at a very good price and ordering and collection of the vehicle ran like a Swiss watch. A solid 5 STARS buying experience and I will happily use JCT 600 Sheffield again and seek out Kays for my next new car sale. Thank you.

Really professional service from start to hand over Lauren was so helpful, polite, and willing to help with getting us the right car.

We recived excellence service and support from Marcel at Sheffield Volkswagen. He made the purchase hassle free and arranged our delivery to south Wales. Thank again .

booked my Audi e-tron into the Audi Sheffield branch at Meadowhead in Sheffield. I asked the person taking the booking if I was still ok to drive the vehicle as it was a yellow warning and she promised to get an engineer to phone me back to advise unfortunately nobody phoned back. The service department was horrendous and I had to constantly phone them for an update. The repair took over 3 weeks and although the parts from Audi were provided on a goodwill nature as the repair is a known fault JCT600 charged over £2K for the labour costs. I feel really disappointed and quite angry in the way JCT600 has dealt with the repair.

Had a lovely chap handling the sale of my car. Kev was on hand via emails and telephone with updates etc. What a guy 😁 Sheffield parkway