Really professional service from start to hand over Lauren was so helpful, polite, and willing to help with getting us the right car.

We recived excellence service and support from Marcel at Sheffield Volkswagen. He made the purchase hassle free and arranged our delivery to south Wales. Thank again .

booked my Audi e-tron into the Audi Sheffield branch at Meadowhead in Sheffield. I asked the person taking the booking if I was still ok to drive the vehicle as it was a yellow warning and she promised to get an engineer to phone me back to advise unfortunately nobody phoned back. The service department was horrendous and I had to constantly phone them for an update. The repair took over 3 weeks and although the parts from Audi were provided on a goodwill nature as the repair is a known fault JCT600 charged over £2K for the labour costs. I feel really disappointed and quite angry in the way JCT600 has dealt with the repair.

Had a lovely chap handling the sale of my car. Kev was on hand via emails and telephone with updates etc. What a guy 😁 Sheffield parkway

If you you’re into detailing your car and have it ceramic coated, don’t take it to JCT600VW Sheffield! Even if you request them not to ‘wash’ it as I did on the online check in and see it written on the job sheet, it’s still highly likely they’ll decorate your pride and joy in swirl marks like they did to mine. My Touareg Black Edition has had more hours than I care to count being detailed by me since new. It has never been through a car wash or hand wash, ever. Despite asking to speak to the service or business manager, surprisingly neither was available when I realised it was no longer in the condition I had took it in, and I was told to email in some photos of any damage, i.e. swirl marks. Following assessment by a pro detailer and sending their quote for paint correction to the service manager, I was invited to let them have the chance sort it by “buffing” it over! Terminology which sets alarm bells off to anyone who’s into detailing! Who would trust their car back to the same people who caused the problem in the first place?!? Mind boggling! Even when the car has been back in for 11 days to sort an EGR issue, no one has been willing to discuss this issue in person. The ‘demonstrator’ Tiguan I was given was a great example of how their cars are treated as it was totally disgusting inside with photos to prove it; if that’s how they look after their own cars there’s no wonder mine now looks like it’s been washed by someone using a Brillo pad. Despite several emails to bring the issue to resolution I’ve stopped getting replies and even copying in the business manager doesn’t get a response. JCT600 VW Sheffield really don’t leave much option other than to make a formal written complaint to head office about the situation which has been born from not following a simple request; please do not wash my car. Oh, and the engine management light is back on. Again.

Collected new car today . Can’t praise Rebekah enough. Looked after us all the way.

Excellent Experience with JCT600 Shefield. All the staff were friendly & Polite. Marcel who sold us our vehicle, clearly new what he was doing, he organised everything from test drives to sales paperwork & nothing was to much trouble. He was very understanding of us travelling a fare distance & having two small children. He even took the time out of his busy day to show us how to use the technology on the car.

Great service from Marcel in taking us through the process from start to finish. From start to finish he found us our perfect car, very polite and helpful, friendly manner. He remained patient with our many questions, especially around digital dashboard and electronics .