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15 days after having the car my cluth burnt out completely and the car was unusable same thing happens a year later and wants £870.84 to LOOK at this then a further £2000 to fix warranty doesn't comply no courtesy car available so left without a car for 6 week still paying for it unhelpful blaming staff, no car should break twice just over a year with the same problem nobody wants to know, dealt with cocky staff not told before driving a broken car through to sheffield that there would be a cost just to look, not even told in the morning when dropping it off wouldnt recommend these to anyone or buy another car from them
Bought a used Tiguan £30,350, nice car and seemed good value. The sales document was incorrect giving the wrong price which had to be altered, I took out a token HP agreement to get 2 years servicing for £49, I will pay this off in the next few days. The HP documents were wrong, nobody had checked them so these had to be altered. Communication was appalling, at one point I was left in the showroom for 30 minutes and nobody came to see me so I left. Got a phone call from the receptionist apologising and giving me a load of rubbish why I wasn’t seen to. Collected the car today and all was ok. Be very aware that you closely check any documents you are given because they don’t.
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I can not recommend Marcel enough his customer service is excellent he really went the extra mile to make my daughters first car a memorial experience an absolute credit to the team thank you so much Louise & Amelia
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I took my car in for a service. It was returned damaged. The staff were unapologetic and reluctant to offer any kind of assistance.
The sales professional Called Nabeel was fantastic from the very day I called JCT VW. He always returned my calls, emailed me with every important document and information I needed. I picked the VW MK8 today- well cleaned and in brilliant body condition. An absolute good communicator and we had a few laughs as well. Finally, his line manager met me and I had spoken to him once. Brilliant service from reception to sales. Well done Nabeel,well done JCT 600 VW Sheffield.
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Bought a used Golf from JCT600 VW and received great service from start to finish from Scott. I was really impressed with the relaxed and polite service we received. Thank you!
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Big shout out to David who sorted my mobility car out I love the car David was very helpful told us all we needed to know even rang day after to see if all was ok thank you so much David
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David Hawley-Oates found us the PERFECT car for our son. We felt totally looked after throughout the entire process. We were kept fully informed at all times. David was professional, informative, and friendly. Will highly recommend to all family, friends and colleagues. V & V Lee
Had a fantastic morning buying a VW Polo today at JCT600 on Bochum Parkway, Sheffield. Kevin Corey provided an excellent sales experience. His relaxed style made the whole experience very enjoyable, He was extremely patient explaining everything and took a lot of care over the finer details. Thank you so much. I would highly recommend JCT.
I wanted to replace my ageing vehicle with a new updated version but being dyslexic and also having early onset Alzheimers can make understanding things especially paperwork difficult to follow. However I must congratulate David Howley-Oates who walked me through the process at a pace I could follow making the journey extremely pleasurable from the first moment we walked through JTC600 Sheffield’s door, choosing the correct spec, completing the paperwork right through to the new vehicle hand over it was a fantastic experience. Polite, knowledgable, sympathetic, throughly recommended, thanks again David, look forward to seeing you at service time.
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JCT600 Volkswagen Sheffield is an Franchise dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
JCT600 Volkswagen Sheffield
Bochum Parkway
Sheffield
South Yorkshire
S8 8LH
0844 875 0665
http://www.jct600.co.uk/brands/volkswagen/find-us/volkswagen-sheffield/1234/dealershipdetails.aspx
Mon | 08:45 - 19:00 |
Tue | 08:45 - 19:00 |
Wed | 08:45 - 19:00 |
Thu | 08:45 - 19:00 |
Fri | 08:45 - 19:00 |
Sat | 08:45 - 17:00 |
Sun | 10:30 - 16:30 |
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