First service I received from Jeff white wasn't the best, had issues with the car not being fixed when it should have been. The car comes with 1 month warranty which is short,also came with a tiny amount of petrol. The salesman which I delt with wasn't to helpful and made promises to fix issues and went back on his word. The service from some staff wasn't helpful or could be bothered. After writing a review the manager (Can't name anyone) got in contact and wanted to put things right and we agreed to have issues addressed which should have been done before I bought the car. They asked me to drop the car off and offered a courtesy car while they fixed the issues, they had the car a day and a half which was well before I needed it back. The manager clearly wanted to help and make amends for the poor customer service I had received . I'm not very pleased with the initial service and treatment by staff but second time round it was perfect service.

Bought a car from Jeff whites and it was so simple and stress free, the staff we all lovely especially Richard B who sorted everything out for me, I would recommend Jeff whites to anyone.

Went back today after buying our last car here 3 years ago. What an easy way to buy a car even sold by Jeff himself what a gentleman. Having bought cars from Audi and BMW main dealers in the past I have to say Jeff White could teach them a lot about customer service and going the extra mile,we genuinely could not fault the whole process. Many thanks to Kevin the finance man very helpful and he remembered us, the whole team are wonderful, I wouldn't buy a car from anywhere else, thank you Jeff a genuine nice bloke.

Looking for a petrol Audi A3, we went to Jeff White just to check one out for size and especially how easy it was to get into with my dodgy knees! We had a look at the only one they had, ( petrol A3's are a bit like hen's teeth), and a staff member asked if he could help. I explained we just wanted to have a look at it and had other garages to check out. Not a problem he said and got us the keys. He left us to check it over. It was in very good condition with, sat nav, park assist, etc. I said thanks and we would check out the others and he said as we were here why not take it out for a test to see if I got one with it. I said that I was a bit nervous, as I hadn't driven an automatic for a very long time. He suggested that he could drive out and then we could swap and I could drive back. We did this and that was very helpful. He said, well at least you know now if this is a model of car you like, he gave us a printout of the car to take with us for our comparisons and a contact card. After having looked at a couple of other cars, we returned to Jeff White two days later. The same staff member recognised us having another look at the car, said hello and then gave us the keys and said, "off you go and have another test drive", what a gent. When we got back we were happy that this was the car we wanted, over a coffee I asked about a p/ex on my very old car (15 years old and not worth much), to my surprise he agreed, which saved me the hassle of selling it. I paid a deposit and said that I would come back in 5 days (as we had things to do till then), no problem again was the answer. We returned the following week and when through the paperwork, which was really easy, they completed all the DVLA stuff online, registering the new car in my name, taxing it and de-registering my old car. Must say it was very pleasing to do business with all the staff at Jeff White. I would recommend this garage most highly, great cars, great staff, great service.

Terrible customer service especially from Richard White, the son of the owner. I would not recommend Jeff White Motors.

Just purchased a Nissan Juke from Jeff Junior at Jeff White motors in Cardiff. Exceptional service but straight talking with great efficiency. Highly recommended. Dr N ;-)