As the proud owner of the new RAV4 Hybrid, I would like to say a big thank you to Jemca Bracknell. I'm loving this new model RAV4 (my 3rd). It is so very quiet, the fuel consumption is amazing and the beautiful metallic blue is receiving no end of compliments. The part-ex of my previous RAV took the pain out of having to sell privately and our sales representative Alan Stanway provided an excellent service from start to finish (I will be dropping in for that coffee and catch-up very shortly). Highly recommended! Even Cassie, our Westie has moved in and is enjoying the cooling vents in the back which were not present in our last RAV. Many thanks again Alan for an excellent service. I will pop by again shortly when hopefully I can steal you off the sales floor for a cup of coffee.

Bought our daughter her first car an Aygo from here in August, salesman Yaseem very helpful and organised, everything carried out to our satisfaction. No pressure or hard sale, thank you.

I had the clutch on my Avensis replaced at Jemca Bracknell. After 7,500 miles, I then had problems with the new clutch juddering and burning. I expected Jemca to fix this without quibble, but no. They wanted to strip the gearbox and clutch, then only if they could identify a specific fault would they take responsibility. Otherwise, I would have to pay for that investigation work and more. So they were to be judge and jury with me expected to acquiesce. This after 7,500 miles on a new clutch. The fact that I have been a customer for twenty years, having bought three new cars from the garage, and having both my current Toyotas regularly serviced there meant nothing. Profit over customer service.