Angie on reception was exceptionally warm and welcoming and very helpful, it was a wonderful experience.

Last most I bought a car from Lexus Edgeware Road .The staff were very friendly and helpful.Unfortunately after a few days with the car I decided I didn’t like it and asked Lexus to exchange it.Fas and Jamie were incredibly helpful and did not quibble about exchanging the car. They quickly found me a suitable replacement which I am delighted with. I have received fantastic service and can’t thank them enough.JW

Bought a Ex-demonstrator which stank of cigarettes Complained and they posted me a air freshener I obviously complained again and they offered to buy the car back £3000 less than I paid for it Avoid Lexus and this dealer

Bought car recently . Sales rep was bragging himself and promised the sky. After purchase, has some issues and gave excuses, eventually did not reply our query. Typical salesman, and never met such a bragger.

My Friend car got taken away! Lexus service is appalling do not buy the car! missed two payments and they take the car away.... even when providing medical information. Gemma at Financial services rude and would not listen... even after providing full information and evidence of the medical reason. Reg: LP67 BXM

Got a 2016 Nx330h and Zain S went out of his way to ensure it’s the best experience ever, He dropped of the car at our home as we just got a new baby and didn’t have the time to do so. His overall service was way above Mercedes couple of years ago due to how personal and bespoke his skills are, loved to be treated not like another number, It’s more than buying a car, felt Zain sold us a family dream and made us discover our first hybrid experience. What makes him stand above is how genuine he is and you cannot fake that. Wonderful selling skills and in my opinion the best dealership service I will ever receive anywhere. Lucky managers to have him part of their team. Silviu and Louisa

I have been dealing with this young pleasant gentleman A J Akhtar. Has always been pleasant and kind. But the most important thing about this chap is that he really knows his cars and all the technical stuff that we kind of take for granted. This chap does give honest advise and stands by it. Very happy

Superb service right from Ash in Service reception, the engineer who sent a video and commentary of the MOT and car check, to Angie on reception, who was incredibly helpful.

I have been a customer of Lexus Edgware Road intermittently from 2005 and continuously from 2015. I have always found staff and management exceptionally good. Recently I decided to change my car. I was greeted by very friendly reception team and introduced to sales person Chetan Tankaria. Chetan has been my contact from day one. He is pleasant, friendly, professional and knowledgeable. He gave us ample time to explain everything we asked about the new car. He helped us to choose the right car/trim for our needs. Her kept us up to date about our car delivery. He also helped me to understand the service plan and quickly set one up for me. On the day of the delivery of car he explained every function of the car to me in detail. Chetan seems to enjoy his work. His manager David was very kind, pleasant and friendly. David helped me in the past after the accident of my car. I find the whole team at Edgware Road very pleasant and friendly. Their hospitality and professionalism is at the very best level. I have no hesitation in recommending Lexus Edgware to my friends and family. .