My daughter recently purchased a car from JMR. I left the purchase to her and my son. They came back very excited after putting down a large deposit on a car. I went with my son to collect it and the first thing I asked about was the service. I was told only the oil and oil filter are changed. I was a bit disappointed about this because I wanted to make sure the car was safe for a new and nervous driver so I decided I would have to pay for a full service when we took delivery. As we had no service history at all I wanted to make sure the car was safe. I noticed during the sale that the warranty was not mentioned, this made me suspicious and I questioned it and we were given a card with a telephone number on it. I tried to activate the warranty straightaway but could not get through with the telephone number there was just an e mail address. I asked them about the warranty and they said that the garage should register the car but the car we had purchased was to old for a warranty anyway. I asked the company if JMR would have known this when they sold the car but I have not received a reply. The service did reveal a couple of things that had to be rectified straightaway including a seriously corroded brake pipe. I have had to pay for this work but I am thankful the bill was not massive because I would have had no warranty. I just found this very disappointing. I emailed JMR but apart from asking for the car registration I have had no response. My family have always purchased second hand cars with a warranty and full service check so I would just be careful when buying cars from this garage.
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The experience of buying a car with JMR has been outstanding. The service was professional, really took their time in making sure I HAD THE RIGHT CAR FOR ME!!! the paperwork part again was quick and everything was explained. I def recommend them quality of cars and professional service and so so genuinely friendly. They care about their customers. Thank you
My finance was sorted and my new car was presented very clean, very happy with outcome
JMR Cars Ltd are an honest dealer, nothing was to much trouble, car running great
Just passed my test and bought my first car, highly pleased and very impressed, Thanks
Being a single parent looking for a car was daunting but i was pleasantly surprised with JMR cars, felt at ease with no pressure and the people were very polite and courteous. Really happy with the outcome
Very happy with my purchase, didnt feel pressured and was made to feel very welcomed
JMR Cars Ltd is an Independent dealership that is based in Chatham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
JMR Cars Ltd
21 Albany Road
Chatham
Medway
ME4 5DL
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