JMT Leisure from JMT Leisure in response to Rusted out van

We have kept quiet throughout your Facebook posts and negative reviews, however I feel we need to respond with some truths. Since purchasing the vehicle back in March 2022 you have made 3 warranty claims with JMT Leisure and all have been honoured. The 3rd claim was for front springs and with labour charge was more than £400. You chased us to pay the garage as you said they wouldn’t release the vehicle unless they got payment, we paid immediately. The FACT is that this was a false warranty claim as the work had never been carried out. You subsequently admitted this and after the threat of police action you arranged to repay the money that had been claimed. We then received the photos of the underside of the vehicle. We have asked on numerous occasions for details of the engineers report that you said was done, as well as the details and qualifications of the person who carried out this report. To date we still have not had this information. We also asked for confirmation that this inspection had been done by a registered MOT garage and qualified tester, again to date we have not had this information. Although the vehicle was out of warranty and outside of the DVSA timelines for recourse, we arranged to get it collected and repaired. We are a reputable company and while the legal advice we received at this point indicated that we were under no obligation we thought this to be the best course of action. Throughout this process you were kept informed with phone calls and photos. You were also invited to attend and oversee the work being carried out. You declined this offer. Once the work was completed, we contacted you to say it was ready for collection. At this point you asked if we would deliver it back to you. Before this was arranged you contacted me asking what your vehicle would be worth. I responded with my opinion on this, you then contacted me again saying you would like to sell. I told you that we weren’t buying at the moment, and you asked if I knew any other dealers that would be interested. I told you that I have a number of people / companies that buy stock and sell through JMT leisure on a commission basis. After a few phone calls I got an offer that you agreed to accept, I quote “I’ve had a word with the wife and we are willing to accept the offer”. You then attended JMT Leisure that weekend and emptied out your Motorhome and completed the sale paperwork. Since this point, you have been posting on Facebook and emailing me telling me that you are doing an interview with a Motorhome Magazine, contacting Trading Standards and now a negative google review. To date I have had no correspondence from any solicitors, trading standards, or Motorhome media. As a precaution I have arranged to have the vehicle inspected by a court approved vehicle engineering company and will forward you a copy when completed. We have acted in a professional courteous manner throughout and I would suggest and have previously suggested that if you feel hard done by, then please go through the appropriate legal channels. The above is not “hearsay” or opinions and can and will be backed up by e-mails and documentation. UPDATE We have since had this vehicle independently inspected by a court approved vehicle inspection company. It passed the inspection and is 100% roadworthy and safe.

jmt leisure from JMT Leisure in response to damp in walls

Could you please give me more details of who you are exactly and the motorhome you are talking about

dave shit skin in response to damp in walls

bathroom wall was damp top to bottom, gas igniter burned out ,also seen a swift 590 rl motorhome on the forecourt with badly bodged up floor under drop down step

Alan Wolstencroft in response to Camper purchase

I don't suppose you have an email address for JMT leisure please. I am having a very similar problem with them as you had. Many thanks