Took the car in at the allotted time and was told it would available to collect in about two hours. I turned within that time frame and the repair had been done and the car valeted. It was explained that a sample of the paint to seal a non visible scratch caused by the problem needed to be order but that it would be couriered to my home once it arrived - which it has.

Thank you

Car booked in for service and MOT, collection and return to home. Collected and returned when they said they would. Work completed and car returned washed and vacuumed. Very good service.

Excellent service with very efficient system.

Easy check in and drop off. Ready on time and clean condition.

All sales staff were efficient and helpful.

The car service was done as scheduled and efficiently but my one comment is that when calling to say that things like air conditioning should be serviced and wipers need replacing, the prices quoted should include VAT to avoid a mild shock when collecting the car.

Very polite and helpful reception team led by responsive service manager. Nothing was too much trouble.

I am on a service plan and had an mot and service together this week at John Banks Honda Cambridge. There was absolutely nothing additional to pay! I have never had that before! I had a clean car serviced promptly and even he coffee machine has OK coffee in it! It shows it is a great car (HRV) that has been very well serviced.