Pete A, January 2026
"New upgrade "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks to Rhys for helping us find a newer car. My husband is very happy with the service and everything explained when buying our crosstar. No one pushed us into spending our money but had great recommendations on what we needed and in our price range
Thanks Honda
+0 Found this review helpful
D K, January 2026
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John Banks service engineers once again carried out a full service on my car. I was kept informed throughout of the progress and a free Health Check and video sent to me. First class service from experienced and friendly staff.
+0 Found this review helpful
Graham N, January 2026
"Very good customer care "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service team is a big part in why I am a long term John Banks customer.
+0 Found this review helpful
Lynda S, January 2026
"ANNUAL SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Always happy with Service here. I wait for car and have updates sent throughout. Coffee etc available. Car has clean and valet afterwards. Excellent service throughout, including reception.
+0 Found this review helpful
John Banks from Dealership in response to ANNUAL SERVICE
Thank you for your wonderful review and five-star rating, Lynda. We're delighted to hear that you consistently enjoy our service at John Banks Honda Ipswich. It's great to know you appreciate the updates, amenities, and the clean and valet service for your car. We look forward to welcoming you again in the future!
Trevor C, January 2026
"Honda eAdvance recall for brakes."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We took our car to John Banks Honda Ipswich after booking in by phone a few days ago.
My car was left with the service department who were very curious and helpful.
The work was carried out and reports were emailed to me.
I was contacted when the works were completed and I collected my car the next morning.
Thanks to all concerned at John Banks Honda for a great job carried out professionally with no fuss.
+0 Found this review helpful
John Banks from Dealership in response to Honda eAdvance recall for brakes.
Thank you for your kind words and five-star review, Trevor. We are delighted to hear about your positive experience at John Banks Honda Ipswich. It’s great to know our service department was courteous and helpful, and that the process was smooth and professional. We will be sure to pass along your appreciation to the team.
Best regards,
John Banks Honda Ipswich
Anonymous, January 2026
"friendly and helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
great staff excellent drinking chocolate !
+0 Found this review helpful
John Banks from Dealership in response to friendly and helpful staff
Thank you for your wonderful review and five-star rating! We're delighted to hear you enjoyed our excellent drinking chocolate and found our staff to be great. We look forward to welcoming you back to John Banks Honda Ipswich again soon!
Louise O, January 2026
"Excellent and smooth service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From booking through to collection, everything went smoothly. I was kept up to speed throughout the whole process with friendly, courteous and professional service.
+0 Found this review helpful
John Banks from Dealership in response to Excellent and smooth service
Thank you for your wonderful review, Louise. We're delighted to hear that your experience at John Banks Honda Ipswich was smooth and that our team provided friendly, courteous, and professional service. We greatly appreciate your kind words and look forward to welcoming you back in the future.
John Banks from Dealership in response to Excellent and smooth service
Thank you for your wonderful review, Louise. We are delighted to hear that your experience at John Banks Honda Ipswich was smooth and that our team provided friendly, courteous, and professional service. We look forward to assisting you again in the future!
Karen F, November 2025
"Kimberley who sold me a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent took time to explain talked through everything very knowledgeable couldn’t have had a better sales lady outstanding service when I purchased my vechicle Jan 2025 I would definelty buy again with Kimberley in future as honest person checking reassuring me as I had never owned a Honda before but happy I purchased .
+1 Found this review helpful
Joanne A, November 2025
"Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very welcoming and accommodated me by offering spacep for me to work whilst waiting.
+0 Found this review helpful
Amanda S, November 2025
"Honda Ipswich amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m greeted as I arrive in the dealership with a smile and have my details confirmed quickly and all the work I have agreed to. I’m shown a clean tidy space to seat comfortably, with complimentary hot drinks, my work was finished on time, my vehicle was cleaned, the staff explained what was completed and explained clearly everything that was done for my vehicle service. Brilliant service as a woman on my own this dealership always makes me feel safe and heard. Well done Honda Ipswich
+0 Found this review helpful
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