Really good experience had with John Kilkenny, will defiantly be back in the future

I can only question the authenticity of the positive reviews, because the 1 star reviews for this outfit very much sum up everything we experienced after making the mistake of buying a used car from John Kilkenny Cars Broxburn. Having spend £8000 on purchasing the car, it has given nothing but problems, from brakes and discs that were so worn the were condemned by another garage, to the clutch failing, water leaks into the car, engine problems, and more. We have now spend over £2000 on repairs because Kilkenny ignore requests to put things right - apparently they are ‘too busy’ and have no availability to look at it, they promise to return calls and never do, and they fob you off with any excuse they can think of. There are so many reputable garages out there, please do yourself a favour if you’re looking to buy a car, and avoid this shower of crooks like the plague.

We purchased a 2010 Saab 9-5 saloon from John Kilkenny and in fact placed a deposit on the car sight unseen and flew up to collect it. John met us at the airport in our gleaming new car and left us to have a look through the car and its documents. Everything was exactly as described and John is a very straight, fast talking and approachable fellow. Here's where things get exceptional though. They say that you never judge insurance until you make a claim and so it is with dealers. You really find out what they're like when things go wrong, not when they are giving you their smooth sales patter! Unfortunately our car had a couple of issues post sale - a broken seat heater and an issue with the ludicrously expensive glow plugs. I wrote to John and said I didn't think I should have to repair these items at my cost as they were faults at the time of sale and he replied immediately and apologised and told us to get these items repaired at our local Saab specialist and send him the bill. The work was just into 4 figures and true to his word John has just called my wife this morning to say he has paid for the work. It's rare to find such exceptional service nowadays. John is absolutely honest, keen to make sure you are happy with the car and totally professional. I wouldn't hesitate to recommend him or his garage to anyone - especially if you are in the market for a nice Saab, and he has some exceptionally nice ones!

Bought my Saab Convertible from John great experience from start to finish, would highly recommend anyone looking for a car to look no further than John Kilkenny cars...thanks again Janis...

After seeing a low mileage Volvo at John Kilkenny, we decided to drive from York to Broxburn to purchase the car. So happy we did, they were an absolute pleasure to deal with, the whole process from start to finish was easy and professional. John was brilliant. The car was in fantastic condition and exactly as described, there was no problem with the trade in either, they gave me the price I was hoping for. We thoroughly enjoyed the drive home in our new car. All in all I can’t recommend John Kilkenny Cars. highly enough. It was well worth the journey.

PLEASE do not buy anything from this liar. He is happy to sell potentially dangerous vehicles with no conscience. I'm informed the main leasing companies get the best cars from auction and he buys the dregs. He'll say they're serviced and MOTd and be so nice until you have problems, which you will. Be safe, buy a car elsewhere.

Excellent seller. Very easy to deal with. John kept us informed and up to date throughout the process of buying our car. Very pleasant no problems whatsoever. Highly recommended. John has some very nice cars in his inventory and is well worth having a look at his website no matter your price range. I would have no hesitation in buying from John again.