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I picked up a used Harley Davidson Fatboy 2 weeks ago £10995 & then spent a further £1000 in the store here is the history of our purchase so far. When We looked at it they had to jump start it as the battery was flat the sales man said dont worry it will get our 102 point check On the day we picked it up it cut out 3 times. I returned it and was told it was me It was my fault.. ( I have been riding bikes for 50 plus years ) I rode it for 3 Days over the next week then left it for 3 days then the battery was flat and wouldn't start They collected it then 3 days later the tell me they charged the battery it and its fine and I should keep it on trickle charge as Harleys dont like the cold ( Pathetic if I cant leave it un charged for 3 days in the garage let alone out side and expect it to start ) Now they want to keep it for 3 more days to see if it will start, So when I get it back I now cant use it for 3 or 4 days to check its been fixed (As worried it If I go away for a week or more where I cant trickle charge it and will be buggered if fit wont start. All I can say is What PATHECTIC SERVICE FROM THE UKs No 1 HARLEY DEALER TO SAVE THE COST OF A BATERY My best advice is Go to Warrs Harley Davidson in London There you will get top notch service. A very Disappointed Ray Everett Ps At this point They will have had the bike longer then me not a great £12000 Deal
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Best H-D Dealership in the U.K. Over several years of H-D ownership I have visited a great many H-D dealers in my quest to find a company & staff that actually have a real interest in looking after their customers. Maybe I have been unlucky, but I have never yet felt that I have received a satisfactory service from any... That was until my first visit to Sykes H-D in Lewes around 2 years ago. Since my first visit there have been many more & I am very pleased to share that the wonderful staff have been an absolute delight to meet & speak to. It means a great deal to be remembered & greeted by warm & friendly staff who are all extremely knowledgeable & always have time to say hello. I have recently purchased a H-D Pan America S model & have been quickly discovering that the majority of H-D dealerships throughout the U.K just don't seem to have either the knowledge or the interest in this brand new concept from H-D. So after some extensive research online & social media I discovered that Sykes H-D kept coming up as the prefered dealership for this particular model. Opinions were consistent in stating that these guys had a keen interest in the Pan America & that customer experiences had all been excellent! I have just collected my Pan America from Sykes H-D after having some extensive parts revisions & updates under warranty & I can truly say that from my first enquiry & subsequent booking, collection of my bike from home by Sykes H-D (thanks Gary), to aquisition of all new parts & fitting by the excellent workshop techs, everything went without a hitch & I was kept informed (without having to chase) every step of the way... Completion time was an incredible 5 days from start to finish. My Bike now rides faultlessly with every engine & electrical mod completed & I would not hesitate to recommend Sykes H-D to anyone looking for a personal & professional experience by a company that clearly take great pride in the excellent quality of both their workmanship & their first-class customer service. You won't be disappointed. Special thanks to: Donna: Service Steve: Parts Steve: Manager John: Owner Jordan: Sales Date of experience: 27 January 2024
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JOHN SHAW LIMITED t/a Sykes Harley-Davidson is an dealership that is based in Lewes. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
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JOHN SHAW LIMITED t/a Sykes Harley-Davidson
HOLMES HILL
Lewes
East Sussex
BN8 6JA
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