Avoid at all costs, I mirror what a previous 1 star review has stated. The dealership tried to handover a car that was described as being in "very good condition" only to find it with 2 badly curved alloys shells, a bumper covered in a number of scratches, bubbling paint and a very poor respray cover up and lastly a broken door seal. When I complained both the manager I dealt with and Johnson's group have not even had the decency of replying to me. I am now escalating to Skoda through their customer service team and will continue to raise the issue with the ombudsman also. Their argument , it's a used 9 ear old car, which I understand, but then don't describe the car as being in very good condition with no marks or scratches on the body work and no curbing to the alloys. Absolutely embarrassing and if you do one thing today by reading this, AVOID JOHNSONS SKODA BIRMINGHAM The worst experience I've ever had buying a car in the last 23 years of driving.

I would like to make a complaint about my recent service done from Johnson’s Skoda Birmingham on 23rd of March, after service I refuelled the tank on 27th of March and found that the fuel gauge was not showing the correct level of the fuel as the fuel tank was full and it was showing the old remaining miles range, I called Johnson’s Skoda Birmingham and explain what happened with the vehicle during the service they simply refused to take the responsibility and wanted me to bring the car for investigation I asked them if they will charge for the investigation they said yes we will charge for the investigation I didn’t not agree with that since I knew fuel gauge was working fine before the service, I visited today on 29th March Johnson’s Skoda Birmingham and explain everything they again refused to take the responsibility and wanted me to pay £150 an hour for the investigation this is simply ripping off to the customers just to make extra money, can somebody please look into this and get back to me as soon as possible.