The staff were rude unhelfull and do not tell the truth . car was badly damaged with major paitntwork scuffs
I've purchased just the one car from Glanvill's so far and have had no issues with it whatsoever (owned it 2+ years). I always go through Glanvill's to have my car serviced yearly at the same time as the MOT is done and have done for a number of years now with my cars. Can't fault the service whatsoever. I've had dealings previously with larger companies before and their customer service is shocking in comparison to Glanvill's. They really appreciate the repeat business and I think more people should be supporting the smaller garages. Would highly recommend using them.
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Little vehicle issues that were agreed to be put right on negotiating the price weren't completed when we came to collect the car. Even to the extent that he agreed to change the badge, but it had been moved from the bonnet to the boot?! They totally tried to pull the wool over our eyes! Then 3 days after purchase and on first motorway outing it kept overheating. I took it straight back and demanded a full refund. Unfortunately John found it necessary to be extremely rude to me, even telling me to Foxtrot Oscar in front of my two year old when I suggested that due to the significant disruption i have had to encounter they should give me a lift in the car to the car hire so they could see the issues themselves. Then he tried to tell me he didn't know how to use the card machine to get out of paying me a refund! Would definitely not deal with JON Glanvill cars again!
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Jon Glanvill Auto Centre is an Independent dealership that is based in Torquay. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Jon Glanvill Auto Centre
Teignmouth Road
Torquay
Torbay
TQ1 4TH
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