I visited JR Motor company to view a Porsche Cayman, the specification and mileage really attracted to me to the car. When I arrived at the dealership I was impressed by the lovely selection of cars and the dealership had really good professional appearance. We then looked round the vehicle, I paid to have a Porsche mechanic come with me to view the car as I am not a mechanic myself, although I have owned lots of performance cars over the years. After looking round the car, we found that the rear tyres were on the legal limit, front coolant pipes were leaking and the rear lights were full of water. As the vehicles advertised was the best part of £23,000 I wanted to either have the bits rectified or money off the asking price, especially seeing the front coolant pipes is a fair job. However we were both given an awful response from the owner and walked away. I would of been happy to pay the full asking price had the car had no issues. After another month of looking around, I have purchased a car from another Porsche Specialist called the motor grid who was brilliant.

After seeing a lovely specification Porsche Cayman on Autotrader advertised by JR Motor Company I had to view the vehicle. When I attended JR Motor Company I was greeted with a very nice looking dealership in a good location. The car itself was a rare specification and a low mileage example, however did have a few areas which needed attention such as the rear tyres were needing to be replaced due to perishing and being near the legal limit of 1.6mm and the one rear light was full of water due to a broken light seal. Due to the vehicle being advertised at a strong price, I decided to ask Ian if we could have these bits sorted if the full asking price was met. I was then told that I should not expect a show room condition car when the vehicle is 14 years old and Ian was very rude. Although I expect general wear and tear, I do not expect a rear light full of water and rear tyres that are barely legal and very old. After looking at other reviews and the forums is does seem that Ian has a very defensive attitude and does struggle with his customer service which is a shame as the cars he does have are high specification rare examples. But this was his attitude when he wanted my £18,000, what would he of been like in a warranty situation? In the end I drove to another Porsche specialist on a whim and bought a Porsche Boxster in the end.

My Boxster was presented in immaculate condition and nothing was too much trouble. Would recommend Jr motors without hesitation 👍

I travelled from Northern Ireland to buy from Ian.I can only state it was worth the trip. Wonderful boxster and nothing was too much trouble for him I will buy again from JR MOTORS

Just bought my first Porsche Cayman from JR Motor Company. Ian was very knowledgable and honest and answered any questions I had and went through the full history and service record of the car. He even did all the paperwork to transfer private registration, the car was ready with new plates when I picked it up. Would definitely recommend excellent service. Thanks Ian

My job is to inspect businesses for customer service and quality of the customer journey. I visited Jr Motor Company with my wife to buy a Porsche Boxster. The attitude from Ian to start with was as you'd expect however as soon as we started talking figures and small niggles with the car we was bombarded with a defensive rude attitude. I had the money to buy the car but wasn't willing to pay the full asking price which in correlation with the niggles was fair enough seeing the car was over top book glasses guide anyway. But sadly the attitude after from Ian was very disappointing so we left with the money only to buy a Porsche from another Porsche specialist just the next day at the same money with no niggles. Sadly as much as I wanted to have a good experience I had quite the opposite. Mr Jones

Ian at JR Motor Company is very enthusiastic with great sales talk and when I discovered by chance he had not put the warranty on the car he did send me the money he had saved. I have had to have significantly more work done on the car in the first year of ownership than I would have expected given the sales talk and dealer promise. This is my third Porsche so I have some experience and expectation.

JR Motor Company are great to deal with Ian will be back for another when I need one great knowledge.