We were told at the point of sale that the vehicle had been serviced, yet despite repeated requests, the service history paperwork has never been provided. After driving the car for only around 500 miles, we began experiencing severe vibration when braking from speed, which hadn't been tested for a short while. Upon having the vehicle inspected, we discovered the front brake discs were warped. When we contacted Junction 17 Cars about the issue, rather than offering assistance or investigating the problem, we were told that we had caused the damage ourselves. This response was both frustrating and unacceptable, especially considering how little mileage had been covered since purchasing the vehicle. Based on the condition of the brakes and the lack of any supporting service documentation, we have serious doubts that the vehicle was serviced as claimed. We feel misled and are extremely disappointed with both the quality of the vehicle and the after-sales service. I would not recommend this dealership based on our experience. Any vehicles purchased from Junction 17 Cars needs to be fully checked prior to purchase and get the paperwork before you leave the premises, like us upon request the computer system was down!!
Reviewer has confirmed their email address
I'd recommend Junction 17 as when I had an issue with the sensors Junction 17 took it back and done it all for me. They have been as good as gold, really helpful, I can't complain.
Reviewer has confirmed their email address
Liv and Tom were very good, excellent service.
Reviewer has confirmed their email address
I would provide a rating of 3. Organisation and communication could have been better during the sale process. Whilst I clearly had someone very new to the sales team who did get support, the lack of an update despite promises was disappointing. But overall happy with the car I purchased
Reviewer has confirmed their email address
Toby was an absolute gem! He walked me through absolutely everything which was super helpful as someone who was buying her first big-girl car and I couldn't have walked out any happier!
Reviewer has confirmed their email address
Due to the distance I live from J17 I didn't spend a lot of time there but when I was there the salespeople I dealt with were good as gold, they were really pleasant to deal with. Overall I had a positive experience with them.
Reviewer has confirmed their email address
The person I dealt with was a really nice fella! Few issues which J17 have sorted for me but one more which I need to get in touch with them about. I am already looking to buy another car from them though.
Reviewer has confirmed their email address
I recently purchased a BMW 4 Series from the Junction 17 Peterborough branch. I did have a few small issues with the window wipers not working properly and the front splitter came off slightly. The aftersales did help me get both issues resolved, but unfortunately the issues did come back, so I just paid to get them sorted. Apart from that, everything else was fine, and I was happy with the level of customer services. I'd still buy a car from them in the future.
Reviewer has confirmed their email address
I bought the BMW 5 Series a while ago, but it had been in the garage while I was getting my paperwork sorted to use it as a taxi. I only started driving the car two days ago, so I haven’t been using it for long yet. The dealership was alright and they were a good help with what I needed.
Reviewer has confirmed their email address
Very helpful staff. I would definitely be happy to purchase from Junction 17 again
Reviewer has confirmed their email address
Junction 17 Cars is an independent family owned used car retailer with over 50+ years combined experience. Our innovative, fresh approach to the motor trade has led to our rapid expansion with an unrivalled reputation.
You will always find a large number of prestige cars in our stock however, if we don't have exactly what you are looking for, our professional team will work with you to source it.
Our state-of-the-art showroom is located in Yaxley, within the historic city of Peterborough. Convenient for access to London and the Midlands with excellent links to the UK’s road and rail networks.
We stock more than 300 prestige cars and are not tied to any one manufacturer or brand, enabling us to offer completely impartial buying advice. This independent advice also means that you can be assured that we have the freedom to select only the very best quality cars of any marque. We also specialise in Brokerage, enabling customers with unique high-end motor cars to maximize their returns by using our state of the art showroom and facilities unmatched nationwide.
Our commitment to service and the pride we have in our cars means that we operate an open-door policy. We want people to come and enjoy the Junction 17 Cars experience by seeing and feeling our stock for themselves.
Our range of finance options make it easier to afford your ideal car or a fleet of vehicles for your business. The plans are all flexible and we’ll set the payments based on your budget.
If you want a quality car and guaranteed peace of mind then you can be confident in placing your requirements in our hands as all our staff members are fully trained to be specialists in their discipline. So why not contact us today to start your journey of a lifetime in the car of your dreams?
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1975
| Excellent | 756 | |
| Very Good | 266 | |
| Average | 23 | |
| Poor | 30 | |
| Terrible | 51 |
Junction 17 Cars Peterborough
1 Kestrel Way
Peterborough
PE7 3GP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:30 - 16:30 |
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