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I recently purchased my Porsche Boxster from junction 17 cars and found it to be an amazing experience. They were very helpful and showed me a wide range of convertibles I anitialy wanted a BMW Z4 but when I saw what I could get for my money I was amazed good job lads keep it up!! I will see you soon for the White 911
Kate Barker from Junction 17 Cars Peterborough in response to Nikki
Hi Nikki, thank you for taking the time to leave us a review. We were overjoyed at your reaction to the realisation of what you could purchase and were so happy to help in your choice! We will be ready to help again when you are ready for the 911. Of course, if we can help with servicing, in the mean time please do not hesitate in giving us a call on 01733 247222. Happy motoring from all at Junction 17!
Very poor service and once they have your money its unlucky if one have any issuses...even within a day or so. I would NEVER buy from these again and would NOT recommend to anyone NOT just friends.
Kate Barker from Junction 17 Cars Peterborough in response to david baker
Dear David I was sorry to read your review and that you were not happy with the service from Junction 17. I did discuss this with our team, who were a little surprised, after negotiating a very good part exchange deal for you. I believe you did feel that a tyre was not as you would have liked, although well within the MOT test and legal requirements. We did offer a goodwill gesture towards your next purchased tyre which you refused. At Junction 17 we always like to offer good quality vehicles which are keenly priced. We also like our customers to enjoy their buying experience with good customer service both before and after sale. With kind regards Kate Barker, Customer Relations Manager. customercare@junction17cars.co.uk
Stay well away from this stealership, after having problems with a car i purchased, they simply lied lied and lied to me. Passed from pillar to post. After they have sold a car to you they dont want to know anything else. Stay well clear
Reviewer has confirmed their email address
Keep clear at all costs!! Car not as described then had problems and what a surprise no reply to emails. Avoid !!!!!!! I paid full wack for a duff car and the worst customer services in the world. Would never trust these again. Still trying to resolve and will need to go to court to reclaim my money and to reject the car as they continue to ignore me.
Reviewer has confirmed their email address
Kate Barker from Junction 17 Cars Peterborough in response to a very upset customer
This is a review with no name, apparently verified - how can we verify this as we do not know the customer's name or vehicle? It is extremely difficult to reply to a customer without knowing to whom we are addressing and the reasoning behind their words. As Customer Relations Manager I answer all emails, whatever their content and find it rather slanderous that unnamed persons may write what they like about Junction 17. I would suggest that they email me directly, customercare@junction17cars.co.uk to which I shall reply. Kate Barker - Customer Relations Manager
AJ in response to a very upset customer
Reading the response on most of the reviews from Kate and the rest of the Junction 17 mob, its quite obvious that the vast amount of negative reviews are true, validated even further so by the very defensive responses from the Dealer themselves! What a joke. Heres some advice, treat customers right regardless of how much they spend and provide proper aftercare instead of running with your money to the bank. A business relies on repeat good business, not multiple accounts of sporadic bad business and word soon spreads of your bad practice.
After looking for a nice Lotus exige for a long time, we visited Junction 17 on a Sunday. Luke, the salesman, was on hand to answer all my awkward questions and gave me plenty of time to inspect the car and paperwork. The car was really nice, and after we had a road test and did a good deal with the price, we bought it. Luke really helped by not pressurising us at any point, and dealt with us in a very professional manner. It was a fabulous buying experience, the car was well presented and the showroom immaculate and full of nice cars.
Kate Barker from Junction 17 Cars Peterborough in response to Eddie
Wow Eddie, we all loved your review here at Junction 17! You have epitomised exactly the feeling that we like our customers to experience. We could not be more happy, for you. Your Lotus is beautiful and we hope that you have many enjoyable hours driving it. We hope we shall see you again in the not too distant future! With kind regards Kate and the 'Team' at Junction 17 Cars Ltd.
I called Phil regarding a BMW M3 they had for sale and was very happy with the description over the phone so decided to go and view it. It was as described bar a few other minor details but they were honest when they were mentioned, we agreed a deal and when I returned the next weekend to collect it everything had been done and the car re-cleaned ready for collection. Everybody I delt with was friendly and helpful so more than happy to recommend this company. Thanks guys & girls, keep up the good work.
Kate from Junction 17 Cars Peterborough in response to Alex
Dear Alex Thank you very much for reviewing Junction 17 Cars in such a positive manner. We were so pleased to see how happy you are with your beautiful M3 and the service from our staff. Recommendation first hand from previous experience is always great for prospective customers, which we appreciate you taking the time to do. Please do not hesitate in contacting Junction 17 on 01733 247222 if we can be of service in the future. With kind regards Kate Kate Barker Customer Relations Manager
Very good service and car in pristine condition when collected. Easy paperwork handover and in all a very smooth process. Luke and the team were great. Just waiting for the locking wheel nut and Sat Nav disc but they are on there way. Pleased to recommend Junction 17
Kate Barker from Junction 17 Cars Peterborough in response to David Fawcett
Dear David Thank you for you super review, we really do appreciate it. I am pleased Luke looked after you well during your purchase. We like our customers to have wonderful cars and a great customer experience here at Junction 17. I know we spoke about the sat nav disk and locking wheel nut in my customer care call to you; they are on their way! All at Junction 17 wish you many happy miles in your beautiful Jaguar. Please do not hesitate in contacting me on 01733 247222 or by email, customercare@junction17cars.co.uk if I can be of any assistance. With kind regards Kate Kate Barker Customer Relations Manager
Very pleasant change to the normal high pressure sales , or being completely ignored, in car dealerships which is why it has probably taken me 9 years to change my car! Friendly staff - as a female, car salesmen are usually very smarmy and patronising, but this is not what I experienced - thank you Philip and Kate. Nice touch when MD shook hands and thanked us for our custom! My car was ready when arranged and immaculately presented. We traded in a car against my new vehicle but I still had my old car to sell which they also bought. Very happy with the deal and money was in my account instantly.
Kate Barker from Junction 17 Cars Peterborough in response to Mo
Hi Mo It was lovely to read your super review. Thank you very much for taking the time and trouble to do so. Our sales staff like to be on hand if you want any help but will not pester any customers just wanting to peruse our vehicles on their own. We are so pleased you are enjoying your new car and wish you many happy miles in it, hopefully with the sun shining! Please feel free to pop in for a coffee any time you are passing or when we can help you with a service or when you are ready to change your car again. Do not hesitate in contacting me on 01733 247222 or customercare@junction17cars.co.uk. Happy motoring from Kate and all at Junction 17 Cars!
I had fantastic service from start to finish. I was very pleased with the customer service I was given, I thought the staff were really friendly. I bought a BMW Z4 and gota really good finance package with motonovo. I part exchanged my Audi TT and they beat my quote from we buy any car which was brill. I would recommend anyone who wants to buy a prestige car to go to junction 17 cars.
Kate Barker from Junction 17 Cars Peterborough in response to Anna
Hi Anna , It was an absolute pleasure to arrange the purchase of your Z4 for you. We are so pleased you are so happy with the car and our service. We like to offer prestige cars at a very competitive price and also will always try to offer more on your part exchange vehicles that you would get from going to buy any car dealers. All at Junction 17 Cars wish you many happy miles in your Z4 and look forward to seeing you again when you would like a change! With kind regards from all at Junction17
I spoke to Jamie the sales manager and I enquirered about a lotus Elise and got told that it was in great condition apart from some stone chips (minor thing!) got to the store and looked The car and saw a fair few chips in the window and they said you will expect that and the insurance will fix that! i wasn't happy with that response! I also looked at the car and thought there was a scratch but then they looked and noticed it was a stone protector and he called me something I extremely offensive for not noticing it (joke or not I wasn't impressed being called this by the sales manager!) After purchasing the car it broke down and I had asked for the warranty details that I had purchased! After over a week of calling and leaving numerous of messages and talking to staff I eventually get the information needed to get the car fixed! After trying to call the warranty people for 4 days I finally get through to them to find out that they will not fix the car as it is over 10 years old so I was miss sold the warranty and it broke down with in the month of purchase they are not interested to get it fixed!! I am still trying to call to get something done about the problem and i am currently talking to trading standards for advise as no one is willing to help.
Kate Barker from Junction 17 Cars Peterborough in response to Matthew Purdy
Dear Mr Purdy , Thank you for your interesting review. Just to clarify we have two Jamie’s at Junction 17 Cars in Peterborough. It was not Jamie, the sales manager you dealt with. I have spoken to the Jamie that looked after your sale and he assures me that at no time was he rude or offensive towards you. Our sales team have to be professional at all times and know that any jovial comments must be in good taste. It is not our policy to instruct our customers to use insurance for their windscreens, which he also confirms he did not suggest. I have spoken to the managing director of GEM Warranty in great length. They monitor all calls and any warranty enquiry is logged. They have no record, what so ever, of any calls received from yourself and certainly no conversation where you were told that you would not be covered. Your vehicle is covered by warranty and has not been miss sold. A vehicle cannot be recovered by breakdown recovery if it is over 10 years old, is the only clause in the policy. I have tried to call you myself and left you a message to return my call to no avail, as has GEM warranty. They have also emailed you. We have had no conversation with you regarding this matter and have not refused to do anything about your vehicle. We work very closely with Trading Standards to ensure that our business is compliant with their expectations. Please do not hesitate in contacting me by telephone 01733 247222 or email customercare@junction17cars.co.uk With kind regards Kate Kate Barker, Customer Relations Manager
Junction 17 Cars based in Peterborough and part of the Junction 17 Group. This branch of Junction 17 sell a variety of different makes and models including sports cars, 4x4's, convertibles and family saloons. A variety of services are available here including finance, warranties, MOT and servicing. This dealership also purchases cars and welcomes part exchanges for those looking to trade in their exisiting vehicle.
Car Dealer Reviews would love to hear from any previous customers of Junction 17 Cars in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1975
Junction 17 Cars Peterborough
1 Kestrel Way
Peterborough
Cambridgeshire
PE7 3GP
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