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83% Recommend
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601 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Peterborough
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601 reviews from our car dealer reviews community

Leave a review for Junction 17 Cars Peterborough
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"David"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There seem to be a variety of experiences of Junction 17 Cars - some people love them but other people feel very badly treated. Unfortunately I'm in the latter category. I bought a Nissan 350Z Roadster from Junction 17 Cars in Peterborough in June 2014. Before sale, I pointed out a number of issues including a tear in the rood, marks in the roof, paintwork, seats needing treated. The salesman happily agreed that all of these would be done before delivery. Based on this we negotiated a deal including delivery to near Glasgow. When the car arrived, I discovered that they'd only done one token patch repair to the roof, hadn't fixed the tear, hadn't treated the seats, and had managed to scratch the newly painted bumper. I spoke to the salesman and he agreed that if I got these repaired locally then Junction 17 Cars would cover the costs. Based on this I paid the balance and took delivery. A few days later the car wouldn't start, requiring me to get the RAC out. They diagnosed that the battery connections were loose, but also pointed out that the battery was not secure (an MOT failure apparently - odd since Junction 17 had supplied the car with a new MOT) and was actually the wrong model of battery. After I managed to get a quote for roof repairs I tried to get back in touch with Junction 17 Cars. The salesman wouldn't take my calls, so I sent an email. No reply. So I sent a recorded delivery letter. No reply. I called asking for the name of the Managing Director. At this point I was put through to the general manager, with whom I discussed the issues. We closed by agreeing that he would speak to the delivery driver then call me back. Months passed with no contact from them. Finally I sent another recorded delivery letter proposing a solution but they just ignored that too. So this company has a fantastic showroom, with some beautiful cars, but they don't do what they say they will and their after sales care (in my experience) is virtually non existent.

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+3 Found this review helpful
"Samuel Burch"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called up junction 17 and spoke to jamie about looking round a GTR for my friends birthday.. Words can't describe how this experience has been. I genuinely have never experienced professionalism, curiously, speed of service like that in my life. Everybody here is insanely polite and respectful. I would never of expected this kind of service from a garage selling such prestige cars but the whole day blew any other day of my life out of the water. Leaving junction 17 insanely extatic about the whole experience, and I know I speak for my best friend and his girlfriend when I say this has been insanely amazing. Would 110% recommend junction 17 for your every cars need. Still can't believe this has happened, still smiling 30 mins later. How I'd never heard the of this garage before is beyond me. If I'm ever lucky enough to afford one of these cars II can say for certain I'll not be looking anywhere else. Best day of ever. Thank you so much junction 17.

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"PP"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an awful experience with this dealer. Lack of knowledge about the car, their details not accurate according to car paperwork. They refused to let me test drive the car until I had agreed a price. Why would anyone agree a price before a test drive! They became quite angry with me when I pointed this out, salesmen said he buys cars all the time without even seeing them. They inferred I couldn't afford their car, when I am a cash buyer. They reported people just come in to play with their cars. I am a serious buyer and I have better things to do. Wouldn't go anywhere near them again. Aggressive sales tactics, definitely not good for women buyers.

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+5 Found this review helpful
"Mr and Mrs Simmons"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't sure about thier sales process to begin with as at first I wasn't allowed to test drive the Mercedes SL I went to see. However, after a few of their lovely coffees and a discussion about my part exchange price they were happy to get the car out the showroom and let me drive it. I ended up driving it home that day too :-)

"Ken Davies"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After being recommended by a family member, we Purchased a Mazda Mx-5 from Junction 17 and found them very helpful! Great customer service! Thanks!

"Emily Flatters"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Service, very happy with my VW Golf purchase , Tim was very helpful!!

"Mr S Langley"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jaguar XK and I had fantatsic and friendly service. My only critisism would be - bigger coffee cups!! :-)

"Dave"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased my new pride and joy from junction 17 cars and have to say I have never been treated so well. In my time I have purchased new Audi's, bmw's that were not cheap cars and even though my new car was only £8000 they really did make me feel special. Thank you Junction 17 for making my purchase such an enjoyable time (Jamie's singing made us laugh)

"S Taylor"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having waited a year nearly to buy our next vehicle we waited for one that was on the money. Then at last in February 2013 Junction 17 had one which fitted the bill to a Tee, the service from Jay was first class. Jay was very approachable whilst at the same time allowing enough time for you to look around. In short we purchased a VW Touareg from Junction 17 which from car reviews appeared to be bullet proof within a few weeks the car was ready for us and was spot on in terms of the flaws which we wanted correcting on the body work and interior. Unfortunately a few weeks after having the car it started to have issues and was not the dream we had hoped for. Luckily for us Jay was always there for us and if it was not him then Colin was, however the car seemed to drift from one issue to another, but we continued to keep faith with Junction 17 and in the end we all had to accept that the car was unfortunately not going to work out for us. What i could not believe was how well Jay and Colin

"Graeme Miller"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having wanted a Z4 practically all my life a friend recommended Junction 17 - they had choice in a lovely set up. Friendly guys and I got a great deal and finally my dream car!!

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Dealership Information

Junction 17 Cars based in Peterborough and part of the Junction 17 Group. This branch of Junction 17 sell a variety of different makes and models including sports cars, 4x4's, convertibles and family saloons. A variety of services are available here including finance, warranties, MOT and servicing. This dealership also purchases cars and welcomes part exchanges for those looking to trade in their exisiting vehicle. 

Car Dealer Reviews would love to hear from any previous customers of Junction 17 Cars in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1975

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
601 reviews4.3 out of 5 stars — Rated Very Good
Excellent
431
Very Good
87
Average
5
Poor
29
Terrible
49

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  • Contact Information

    Address

    Junction 17 Cars Peterborough
    1 Kestrel Way
    Peterborough
    Cambridgeshire
    PE7 3GP

    Get in touch

    01733 247222
    http://www.junction17cars.co.uk

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Peterborough

    Company Formed: 1975
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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