19% Reviews
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83% Recommend
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602 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Peterborough
Leave a review

602 reviews from our car dealer reviews community

Leave a review for Junction 17 Cars Peterborough
Leave a review
"Roger"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having read the odd negative review on this site I was a bit apprehensive about buying my latest car from Junction 17, however I must say my experience was excellent from start to finish. The choice and standard of vehicles on display in the beautiful showroom is first class as is the knowledge and friendliness of all the staff. Junction 17 were more than happy to let me test drive a couple of vehicles that I was interested in and this was no problem to the staff, I can't blame them for not letting just anybody test drive a top of range and very expensive vehicle that is totally beyond their means!! Overall I'm very happy with my recent purchase and will certainly return to Junction 17 for my next car.

Leonie Bacon from Junction 17 Cars Peterborough in response to Roger

Thank you for your lovely comments Roger - we appreciate that even though there may be the odd negative review, you decided to judge for yourself and we are so happy your experience was a good one. Hopefully see you again in the future. If you have any queries with regards to your purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk

"Liam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can highly recommend this dealership to anyone. Service and customer care has been faultless from start to finish

"Mr england"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good friendly service, cars and showroom absolutely spotless. Would recommend with confidence to anyone thinking of buying.

"Mr Dwyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a nice Mercedes from Junction 17 Cars Peterborough and I am delighted with it. I thought the service was great and the aftercare has been good too. I would definitely recommend Junction 17.

"Simon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Junction 17 Cars were really helpful right from the word go. They knew that I had a budget to work to and were incredibly thorough in finding me a suitable car. Found all of the staff to be knowledgeable and honest with information regarding possible options for me. In the end, I couldn't be happier with the Fabia sold to me from Junction 17 and have had no problems whatsoever since. I would recommend Junction 17 to anyone wanting a used car who are looking for an easy and painless experience.

"Danielle Rosemary"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience buying from Junction 17 Cars and would happily recommend them! I was looking for a sporty car and a friend suggested I visit Junction 17. After browsing their amazing showroom I spotted a Mini that looked great - after a test drive I was in love! Luckily they did me a great deal and had it ready for me to drive home that day. The guys at Junction17 were all friendly and professional and I'll definitely be going back for my next car... My Mini's been brilliant and never let me down but I keep getting tempted by the Porsches in their showroom!

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"Daisy1996"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my first car from Junction 17 in Peterborough and it's the worst mistake I've ever made. They saw an 18 year old with her heart set on an Audi and I feel they took advantage. The salesmen know nothing about the cars, my dad asked one of them a question about another on the forecourt to be told "I ain't got a clue mate". I had a phone call 2 minutes before the car was due to be delivered to tell me it wasn't ready and I wouldn't get the car that day. The next morning we spoke again and they said it'd be ready for 10 am. I arrived to pick it up (they didn't have the staff to deliver as prior arranged) at half 11 and it still wasn't ready. They pushed me to sign paperwork and hand over the money which I refused until they presented the car. Stone chips hadn't been sorted as they had promised, but I ignored this as it was minor. The salesman proudly handed over the MOT certificate, when I asked for the refusal from the previous day he came up with several excuses as to why he couldn't get it and would post it to me, but I insisted that he gave it to me before I left. One of the reasons for refusal was pitted/ worn front AND back break discs, I saw that the front had been done so left it at that. I later realized that the back ones hadn't been done but weren't even an advisory on the passed certificate. Within a couple of days the car started going into limp mode whilst driving, I returned the car on 5 or 6 occasions during the 1st month warranty period but they were unable to detect a problem, all I got was Ian's famous "5 more minutes love". The car appeared to be wobbling all over the place, so I took it to a local garage to find out that one of the ball joints was not even attached and the tracking was miles out. I'm shocked that one of the salesmen/ mechanics at Junction 17 drove the car in this unsafe state and told me that it felt fine. On top of this, they advertised that the cam belt had been done, but I then discovered that it was overdue to be done so had to foot the bill for that myself (still under warranty). The last time I spoke to them on the phone about the limp mode problem (turned our to be the turbo) they told me I was making it up and they didn't believe me, obviously failed to notice the constant loud whining noise and that it goes into limp mode during driving. After that conversation I decided to email them so any contacts were in writing and they chose to ignore me. The turbo has now completely gone and is costing me almost £1000 to have fixed. I'll be taking this further and would advise anyone to stay away from this car dealership if they are looking to buy a car.

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+8 Found this review helpful

Annonymous in response to Daisy1996

Same issue the car is currently looking at £2100 repairs within the first two weeks I owned it, has taken over two months to get anywhere with it, now there is a suspicion there may be more hidden issues. Not taking the risk and now going through a long return procedure currently have no car to drive, customer doesn't come first here!

"Andrew M"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience was really very good. I was made to feel welcome and given space and time to look over the vehicles. The showroom was clean and well presented with a surprisingly wide range of cars. When I wanted assistance I was met with polite and friendly staff who were interested and attentive. The atmosphere was light and relaxed and I test drove 3 cars before making a purchase. My visit was based on a recommendation and I would happily do the same myself. The whole sales process was quick and easy in a way that reassured. I don't normally like car dealerships but I trust the service and would definitely return to Junction 17 Cars Peterborough.

"Not a tyrekicker"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son and I went to look at Nissan 350zs and BMW Z4s. He owns a Prestige convertible already and was looking to upgrade so we drove up in the soft top. As stated by many people we were treated like a couple of tyre kickers, no test drive without a deal was the response from the salesman whilst most of the other salesmen were outside smoking. Not a good impression and given that my son had a 5 figure sum sitting in his bank, they just lost a potential return buyer. It obviously depends who you see as the reviews are polarised, however anyone worth his salt should talk to the buyers before making snap judgements.

"Alan and Louise Moore"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a very pleasant experience right from the off! The moment we walked through the door just browsing, to leaving with the perfect car. There were no hassles, no hard sales pitching and the staff were very friendly and courteous throughout. We have since been back on a couple of occassions just to look at the cars and always met with a friendly greeting and coffee (which in itself is fabby!). Would definitely use these guys again and recommend them to anyone looking for something a bit special.

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Dealership Information

Junction 17 Cars based in Peterborough and part of the Junction 17 Group. This branch of Junction 17 sell a variety of different makes and models including sports cars, 4x4's, convertibles and family saloons. A variety of services are available here including finance, warranties, MOT and servicing. This dealership also purchases cars and welcomes part exchanges for those looking to trade in their exisiting vehicle. 

Car Dealer Reviews would love to hear from any previous customers of Junction 17 Cars in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1975

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
602 reviews4.3 out of 5 stars — Rated Very Good
Excellent
431
Very Good
87
Average
5
Poor
29
Terrible
49

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  • Contact Information

    Address

    Junction 17 Cars Peterborough
    1 Kestrel Way
    Peterborough
    Cambridgeshire
    PE7 3GP

    Get in touch

    01733 247222
    http://www.junction17cars.co.uk

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Peterborough

    Company Formed: 1975
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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