93% Reviews
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96% Recommend
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111 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Grantham
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111 reviews from our car dealer reviews community

Leave a review for Junction 17 Cars Grantham
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"Pleasant, friendly staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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It was good experience at Junction 17, no issues. The BMW is a bespoke vehicle which they had and it met my needs. Only niggle is I haven’t received the logbook yet but on the day the staff were good, pleasant, friendly. Rarity of the car made me buy and it was in my price bracket.

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"No complaints from me! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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Going ok with the van I bought, It hasn’t blown up yet. They were friendly enough at Junction 17. Salesperson was cool, helpful. Did everything he needed to do, wasn’t pushy. I saw it online, went to look at it, process was easy peesey. Couple of days to collect which was more on me as they offered to deliver it. I gave four stars as sometimes communication was delayed. I’ve no complaints.

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"No pushy staff "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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No issues with the staff, they weren’t pushy. It was quick, easy and got a decent part exchange price. The BMW was in really good condition which gave me the confidence to buy. i would definitely recommend.

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"Room for improvement "
3 out of 5 stars
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Love my new Tesla. I saw it on Autotrader at a good price and they are fairly close to me. On the day was fine, I got test drive an everything, no problem. They could have done better on the day of collection. When I picked up the car there were some confusion over what was owed and there wasn’t a full charge on the car. However, it’s a fantastic car, finding the switch to electric ok. I would us them again.

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junction 17 from Junction 17 Cars Grantham in response to Room for improvement

Andrew, We're delighted to hear that you're loving your new Tesla and that you found the right car at a competitive price close to home. It's great to know that the viewing and test drive process went smoothly and that you're settling into electric motoring so well. We do, however, apologise for the confusion regarding the balance due on collection and that the vehicle was not fully charged when you arrived. We understand that collection day is an important part of the customer experience, and your feedback will be shared with the team to help us improve our handover process going forward. Thank you again for your honest comments. We're pleased that, despite these issues, you are enjoying the car and that you would consider using us again in the future. Kind regards, The Junction 17 Team

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"Audi S3"
4 out of 5 stars
Dealer's knowledgeable
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It's going fine with my S3. I’d been looking for one for ages and Junction 17 had the one I was after in the spec I wanted. First time using them and my experience was fine. Few bits that I need to sort out but nothing major. Quick process to collect. I test drove then a week late drove it home. The car was clean on collection but could have done with a proper clean inside but it was nothing major, just a few bits and bobs.

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"Mercedes Cla"
3 out of 5 stars
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The car is lovely. The dealership is close to me and they the model I was after and at a price I could afford. Staff on the day were brilliant when I first went to look at it and went back a second time to collect. Communication was terrible during this time. It was hard trying to get in touch with the salesman as I had left a reservation and tried to communicate that but couldn’t get through to anyone but eventually I got through to someone who assured me the deposit had arrived and car was reserved. Prior to collection the dealership didn’t know the MOT was needed. Car wasn’t clean when I collected it. Low score as they need better communication and better prep of the cars for collection but the car l chose is lovely.

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junction 17 grantham from Junction 17 Cars Grantham in response to Mercedes Cla

Hi Wesley, Thank you for taking the time to leave us your feedback. We're pleased to hear that you're happy with the car and that you found the model you were looking for at a price that suited your budget. It's also great to know that the team looked after you well during your visits to view and collect the vehicle. However, we're disappointed to hear that our communication fell below the standard you expected. We understand how frustrating it must have been trying to confirm your reservation and get hold of the salesperson, and we apologise for the inconvenience caused. We're also sorry to hear that there was confusion regarding the MOT requirement and that the vehicle was not presented in the condition you expected upon collection. Your comments are important to us and will be shared with the relevant teams as we continue to improve both our communication processes and vehicle preparation standards. Thank you again for your honest feedback. We're glad that despite these issues, you're enjoying the car, and we wish you many happy miles ahead. Kind regards, The Junction 17 Team

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"Courteous Staff "
4 out of 5 stars
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My first time using them and they were alright. It was the salesman first sale which was good. They were courteous and the manager was alright. We had a test drive and only when we drive the car away did we notice a smell so possibly an ex smokers car. The dealerships premises were clean and smart.

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"BMW 3 Series"
3 out of 5 stars
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I saw the car on Autotrader, phoned up to make appointment and then went to see it. Buying the car was a bit of a mission as we agreed a trade in price then when I went back the following weekend, the valuation for the car wasn’t accepted and they gave me a lower figure. The sales manager dealt with and gave me the wrong information on the car. The showroom is nice but this one person let me down. Some of the staff members were good. The car runs and drive well but the aircon isn’t working so I need to get it looked into.

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"Brilliant Communication "
5 out of 5 stars
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Communication was brilliant, couldn’t ask for more. I can't remember the sales person name, they showed me the car and put some fuel in it. Gave me a cleaning pack aswell. Only drawback was I didn't think it was a twin turbo, but its all good. There was a bit of a mix up during collection. I traded my car in but didn’t realise I need to bring down the agreement of the finance but we got it sorted in the end. The premises were nice and clean, I was offered me coffee. It didn’t feel like any other dealership, the staff dress smartly.

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junction 17 grantham from Junction 17 Cars Grantham in response to Brilliant Communication

Hi Andrew, Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found the communication brilliant and that the team looked after you throughout your purchase. It's great to know that the vehicle presentation, cleaning pack, and overall experience at our dealership helped make your visit a positive one. We take pride in maintaining a welcoming environment, so we're pleased you noticed the effort our team puts into both the premises and customer service. We appreciate your understanding regarding the mix-up with the finance agreement during collection. While these situations can sometimes cause a delay, we're glad everything was resolved smoothly in the end. Thank you again for your feedback and kind words. We hope you're enjoying your new car and look forward to assisting you again in the future. Kind regards, The Junction 17 Team

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"I have already recommended them"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I'm enjoying my Ford Mustang but there are a couple of things i've noticed that I need to speak to the dealer about fixing but the staff were good. It was a quick process on the day and I have already recommended them to others.

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Dealership Information

About Junction 17 Cars

Junction 17 Cars is an independent family owned used car retailer with over 50+ years combined experience. Our innovative, fresh approach to the motor trade has led to our rapid expansion with an unrivalled reputation.

You will always find a large number of prestige cars in our stock however, if we don't have exactly what you are looking for, our professional team will work with you to source it.

Our state-of-the-art showroom is located in Yaxley, within the historic city of Peterborough. Convenient for access to London and the Midlands with excellent links to the UK’s road and rail networks.

We stock more than 300 prestige cars and are not tied to any one manufacturer or brand, enabling us to offer completely impartial buying advice. This independent advice also means that you can be assured that we have the freedom to select only the very best quality cars of any marque. We also specialise in Brokerage, enabling customers with unique high-end motor cars to maximize their returns by using our state of the art showroom and facilities unmatched nationwide.

Our commitment to service and the pride we have in our cars means that we operate an open-door policy. We want people to come and enjoy the Junction 17 Cars experience by seeing and feeling our stock for themselves.

Our range of finance options make it easier to afford your ideal car or a fleet of vehicles for your business. The plans are all flexible and we’ll set the payments based on your budget.

If you want a quality car and guaranteed peace of mind then you can be confident in placing your requirements in our hands as all our staff members are fully trained to be specialists in their discipline. So why not contact us today to start your journey of a lifetime in the car of your dreams?

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
111 reviews4.4 out of 5 stars — Rated Very Good
Excellent
64
Very Good
34
Average
13
Poor
0
Terrible
0

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    Contact Information

    Address

    Junction 17 Cars Grantham
    19 Tollemache Road South
    Spittlegate Level
    Grantham
    NG31 7UH

    Get in touch

    01733 247222
    https://www.junction17cars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 10:30 - 16:30

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    93%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Grantham

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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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