I have never had the desire to review a dealership before, but after reading some of these reviews I feel compelled to do so, if only for the sake of keeping it balanced and fair as I've had nothing but a good service from these guys. So I bought a car a couple of weeks ago, and during my inspection of the vehicle I found a couple of problems. The rear light cluster didn't work and there were some scratches/chip to the paintwork on the side skirts, bonnet and front bumper. Without hesitation I was told they would sort all those issues out if I wanted the car. I agreed and sure enough, a new cluster was ordered and the bodywork had been re sprayed where the scratches were when I went to pick the car up. I drove away a happy customer. However, I made it all the way home and as soon as I got back to my home town some warning lights popped up on the display. Naturally I had a bad feeling, but I contacted K Karz and was assured straight away I was "in good hands" then within a week they took the car back and repaired the faults (2 sensors had failed). I also recently had an issue with one of the wheels which needed repair along with a new tyre which admittedly made me feel a bit disheartened (having more issues). They told me to take it to a local garage to save driving back to Peterborough and after the work was done I sent them a photo of the invoice and they reimbursed me immediately via bank transfer. If thats not good service from decent people then i dont know what is! The car I bought is 11 years old, so understandably there is wear and tear and things happen, but K Karz have sorted everything out without question or hesitation every time. There's not many garages out there I've ever had experience with, that have jumped issues as quick as this. I can't recommend these guys enough and in my experience they have been nothing but decent, honest and genuine people, and they have always responded to my texts and calls.
Reviewer has confirmed their email address
K Carz, more like k can’t answer the phone right now because he knows he’s sold you a dodgey car. The Car I bought is a complete piece of rubbish, within three weeks the car had to go back because the turbo was going, which he fixed. There was also a wheel bearing that needed doing which he refused to fix until I asked for a refund! Do not buy from these. I Had the car checked over by my local garage, who told me the car needed £400 worth of work doing, this is all after it had just been through an mot which says it all about who he gets to mot the car. had the car 2 months and haven’t received the log book Which I’m told has been sent, I’ve seen other have the same problem, so I don’t believe it’s lost in the post. I believe he couldn’t give a shit about the customer as soon as the moneys in his pocket. If you’re after a bad experience and like burning money K CARZ is just for you.
I would recommend this dealer I had a small issue with he vehicle after I purchased which the dealer would not have known about at the time of sale I contacted them to advise them and they told me to go and get a quote for repair so I did and they paid the garage over the phone to rectify my issue no hassle no fuss and lively to deal with don't trust all the bad reviews as most people don't tend to write good reviews so I felt this deserved mentioning many thanks karen
Reviewer has confirmed their email address
Excellent service always! I recommend K Carz Peterborough
Reviewer has confirmed their email address
contacted k karz about a yellow saab convertible 9-3 yesterday (06/01/2018. i explained i would be making a 9 hour round trip so needed to know if the vehicle was mechanically sound and in a good shape with no unexpected surprises as it would be a waste of my time and effort coming to view. we were assured twice in two different phone calls the car was immaculate with no issues. when we arrived the car had a dint above the door handle, the drivers seat belt didnt retract the suspension had gone the alternator was clicking on start up and the blower fan was whining the wing mirror was hanging off with scrapes. i had been assured there was service history with the vehicle but no evidence of timing belt having been done considering the mileage of the vehicle is 124000. being a mechanic i am able to spot a lemon when i see one and walked away but i am sure that this fly by night duo will take advantage of some poor unsuspecting person and not feel guilty. they obviously thought because i was travelling so far they had a guaranteed sale from me, they look of surprise when i walked away was almost worth the costs in petrol
Reviewer has confirmed their email address
Nil from K Carz Peterborough in response to misleading car information
Hi thankyou for the review. As false as it is and i am sorry that you travelled for so far and it was not mis-described as you called and said if the auto box changes gears correctly which it does and i also advised you it was a part ex car that came in however it is mechanically sound and you will always get age related cosmetic marks on any second hand car and this one in question had done 123,000 miles and was worth £1350. My face expression changed not to the fact that you didn't buy it but to the fact that i dont know why some people want a brand new car for £1350 knowing especially one that has done 123000 miles. We can only apologise for your wasted trip but out part ex cars are priced to sell.
Went all the way from London to view a 3 Series I had been told over the phone was in good condition and had no work done etc etc, polite over the phone and polite whilst at the garage but, got there car tyres was flat (thought okay no worries just needs some air) then opened up the bonnet and the car had probably had a massive oil leak as it was everywhere, asked the chap about it and he said the car had no work done etc etc after about 10 minutes he remembers that the car had actually just had a new turbo put it when it had arrived to them and he didn't have the paperwork to hand for it or even the v5, absolute waste of my time. Apparently it was all in the garage that had, had the work done. To add the car itself was filthy with assorted of junk in the boot and crisps all over the place.
Reviewer has confirmed their email address
Bought a Car with them 4 weeks ago . They forgot to send the v5 to DVLA. After 2 weeks wait they said they have sent it but I doubt they have . when I called DVLA they say nothing was received . Very unorganised . When you ask then Questions you will never get a reply via email or text. Not the best car dealer to deal with . Double check the car and don't buy Blinded. This car dealer does not care about selling Roadworthy cars . They are only good at telling you what you wanna hear. My cars Third Brake Light cover was damaged and was hanging off. Paid £160 for a new one. air con button was faulty and will cost me £400 to fix. Suspension arm bush were damaged and my local garage quoted me £450 minimum to replace . Brake Pads were also Very Low. My garage said will only last maybe one more month . Very dodgy.
Reviewer has confirmed their email address
I had actually left a blind deposit on a car. K-Carz were kind enough to send me a video of the car showing any marks defects prior to leaving a deposit. When I wanted to collect car they picked me up from train station as well. Car was as described and I'm a very happy person. He mainly deals with German cars. Excellent service would recommend.
I came to buy a car for my sister in law as her Yaris was beyond safe to drive. I phoned about 11am and was told that the unit was open, made my way down there with my dad and we had a choice of two Audi A3 motors. The difference in price and car was around 2k, and for the purpose it was going to be used we opted for the cheaper of the two. The car had a faulty electronic window switch, which the seller went home to fetch and it was fitted without any fuss. The front tyres also needed replacing and they happily did so. Honest, and straightforward guys definitely worth their salt. Highly recommended, I don't usually write reviews but felt this time it was well deserved.
Travelled 1 hour and 15 for an immaculate bmw 1 series, to get there and find a crack in the windscreen and a burn in the back seat that he apparently didnt see! Then when i told him that he wasted my time all he said was 'thats your time wasted not mine'. Also noticed that most the other cars were damaged so i wouldnt recommend k carz to anyone. Absolute joke
Nil from K Carz Peterborough in response to Charlie
Just a lie... most of our cars are damaged. I remember you, the windcsreen was not damaged but you maoned about a cig burn on back seat which to be fair i did not even see it and if i did i would have got a trim guy in to repair it but that bmw coupe got sold 2 days after to a happy customer. so it just proves each person is different. some expect wear and tear defects on 2nd hand cars and some expect every car to be brand new irrelevant of age and mileage. We cant please everyone but its your responsibility to come and view it, we don't force anyone or push anyone in buying any of our cars. if you don't like it not a problem. We do our best to prep our cars which meats 99% of customers expectations. Our prices are also very competitive.
K Carz are based in Peterborough and are a used car dealership selling a range of models from a variety of popular manufacturers. This dealership has over 90 cars in stock at any one time. Finance packages are available and part exchanges are also welcome should customers wish to trade in their current vehicle.
Car Dealer Reviews would love to hear from any previous customers of K Carz in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
K Carz Peterborough
Cygnet Park Club Way
Peterborough
Peterborough
PE7 8JA
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