I've been to Karl Smith Car Sales in the past, so this wasn't my first time getting a car from here. I've used my Fiat Tipo a lot since getting it and I'm pleased with it as it's had no problems. There was a young man that looked after me on the day and he was great, brilliant to deal with.

Tom was the salesman that looked after me and he was brilliant. I drove away in the Smart Forfour and it's been fabulous.

Off the top of my head I can' t think of anything that would make the experience 5 stars. It's a professional family run business. The staff were very supportive and helpful, not once was I made to feel pressured. The van is more for private use and not for work but it's still driven daily and is a great van.

No issues so far. 4 stars

2nd car I have bought and have no complaints. Customer service was good and car was ready on time. Wouldn't go anywhere else for a car. 1st car was still runnng fine after 7 years decided to trade in. Had this car 6 months and I am happy with it. Keep up the good work.

5 because everything been fine and had no issues

I live just round the corner from Karl Smith Cars and was looking at what was available in the area. I came across the Nissan X-Trail and went to view it. The customer service has been good, and the process has been quick. Up to this point, I have found there has been no messing around. I need to get it booked back in for a couple of little things, so I am hoping the service continues to be good and up to the standard it has been so far. I am really happy with the vehicle, and I would consider going back in the future if I were ever looking for a different vehicle.

Tom, the sales person, was friendly and approachable. He showed me round the car and I took it out for a test drive and I bought it. Tom knew what he was doing to sell me the car. Just a couple of minor things I asked if there was a second key, which Tom thought there was but im not sure if this was followed up or if there wasnt one. Also, after purchase I had to chase for the handbrake sleeve and warranty but it wasnt a problem and it was sorted quickly and I'm very happy with my new car.

Returning to Karl Smith Car Sales for another time and yet again I am very happy with the purchase. I did have an issue with the catalyst but it got sorted very quickly by the dealership and I am happy with the service. Everyone was friendly, I got all my questions answered and as I have been such a loyal customer to Karl Smith I even got a little bit of a discount which was a nice gesture and shows the dealership really appreciate their customer base. I couldn't recommend them enough.

I purchased from Karl Smith Car Sales around 20 years ago and went back because they had the van I wanted – a VW Caddy. Unfortunately, I haven't been able to drive it due to knee surgery, but in regards to the dealership, I have no complaints at all. Everyone is helpful and polite, and I can't wait to get out in the van in a few months. I would highly recommend them.