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I had a terrible experience at this car dealer. The staff was unhelpful, and I felt pressured into making a purchase. The car had issues shortly after buying it. Avoid!
Exceptional car buying experience Knowledgeable staff quality vehicles, fair prices. 5/5 stars Professional service hassle-free buying. Highly recommend for reliable cars and outstanding customer service
Exceptional car buying experience Friendly, knowledgeable staff guided me through the process. Quality vehicles, competitive prices, and transparent financing. 5/5 stars Professional service, hassle-free buying. Highly recommend for reliable cars and outstanding customer service. Will definitely return for future purchases and confidently refer friends and family to this trustworthy dealer
Excellent car dealer Knowledgeable staff quality vehicles fair prices. 5/5 stars Professional service, hassle-free buying. Highly recommend for reliable cars and exceptional customer experience
Very happy with dealing with these guys. Just picked up my new jaguar and they were very helpful with everything from viewing to sorting the paperwork. Thanks
Don't buy from them, simple. Bought a car from the Garage and it started to fall apart in two weeks. The garage didn't want to help and even when the issue was related to the engine and the garage offers 3 months warranty, they refuse to refund, using all kind of excuses
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I purchased a car from this dealership back in December 2023. The car immediately started having issues, so I contacted the garage to get the alignment fixed on the car, they told me to go to another garage to fix the car and they would refund me as the car had a 3 month warranty. I emailed the receipt to the garage and called, they have ignored me and blocked my number. Over the last couple of months the car has had multiple issues and has cost me more than what the car is worth. I do not believe Kelly’s carried out a service on the car before selling it to me and I’m shocked that they’d promise a 3 month warranty on the vehicle and not even see it, or refund me once I had to get the car fixed elsewhere. I do not recommend this garage at all!
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They stole €10,000 from us and had to buy a 2008 Mercedes after the payment we never had the car. We have all the evidence a complaint will be filed because they never refunded. Never do business with them.
Reviewer has confirmed their email address
Kate in response to scam on a Mercedes AMG
Hi, I am trying to go through the same process at the moment. Have you managed to get a refund?
Kelly's Trading Ltd and Sussex Urban Motor Company Ltd are in essence one and the same with Tom Kelly being the director of both. Publicly available information from Companies House. They sold under Sussex Urban Motor Company (SUMC) which has 2 outstanding CCJs against it ( info available from credit agencies), we were asked to pay Kelly's Trading. In hindsight this should have raised red flags! They have even tried to voluntarily close the company (SUMC) until an objection was received, see link below to Companies House: https://find-and-update.company-information.service.gov.uk/company/14006413/filing-history They do not answer your calls and emails, they hang up on you, they do not return promised call backs, which renders the in house warranty useless, particularly if the car has a serious fault meaning you cannot drive it there. Still waiting for the V5, and other promises not kept. Very keen to take your money, no customer service at all and don't seem to have any intention to provide any!
Reviewer has confirmed their email address
Kellys Trading LTD is an Independent dealership that is based in Chichester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Kellys Trading LTD
Unit 1 Selsey Road
Chichester
West Sussex
PO20 7NE
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