I have been leasing cars from Kia KenBrown in Stevenage for 6 years now, 4 months ago I started my new lease and my goodness how their service has changed! My car has been in the garage for 12 days now as they can not find a fault, the service they have provided is abysmal, Last week I called 3 days in a row never answered the phone, had to call sales team to pass a message on, I asked for a car after 3 days they refused, I am at day 13 still no working car and still no courtesy car. I have 3 children and walking them to school and back is horrendous especially as 2 of them are in Early years and don't live close, so let down would not recommend
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Just picked up our nearly new Kia from Stevenage Christian was very professional during the sales process and the handover was fantastic He spent a good time going through the features and set up the phone and radio for us Thanks Christian.
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part exchanged my car. Great service from Christian and Matt from start to finish. Kept in contact with me at all times
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They looked after us very nicely, nothing was left without explaining everything, Toni Duranti sorted the car and deal and it’s was all spot on. Thank you to all the staff that helped.
The help and information I was given by the sales executive was brilliant. Amazing customer care. Thank you
Collected our Kia Sportage earlier today. Found the advice and service we received very professional. Very satisfied with everything and would not hesitate to recommend. Thanks to Aaron for everything.
Just picked up our used Kia Picanto from Ken Brown Stevenage. Many thanks to Christian for impeccable service. The dealership does go the extra distance - its serviced, MOT'ed and the dealer has replaced the clutch and front pads and discs on their own initiative before delivery. After spending all that on the car was genuinely impressed that it came with a full tank of fuel. Well done and thanks - we will be back
Picked up my shiny new Kia Rio from Ken Brown Stevenage last week. Many thanks to Christian for his professional and cheerful service who patiently guided me through the process of buying my car and part exchanging my old one. He made sure I was fully aware of the basics of the Rio before I drove home and helped me set up my first Apple CarPlay experience. After sales service was also excellent as when I got home I realised the car owner manual was back at the garage. One call to Christian and not only was It dispatched immediately but he sent a photo to show what was being sent. The whole process was so very easy. Have recommended to family and friends and would def use them again.
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If you want a Kia ,want good advice ,great deals and expert servicing go to Ken Browns Stevenage . Seek out Aaron on sales because he goes the extra distance to make you feel like a genuinely valued customer .A great asset to the company. We have puchaced 5 cars from Ken Brown ,we moved from Stevenage to Skegness but will return to Ken Brown for the above reasons .
It's nice to visit a dealership who do things properly. All the paperwork was organised, there was no delays or complications, they valeted and service the car and showed me exactly what they had done. The whole process was smooth and I would definitely recommend them.
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Ken Brown Motors are an approved new and used Kia dealership based in Stevenage. A range of used vehicles from a variety of manufacturers are also available. Service such as specialised Kia servicing, parts, MOT’s, motability and business sales are available on site.
Car Dealer Reviews would love to hear from any previous customers of Ken Brown Motors branch in Stevenage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Ken Brown Motors
Shephall Way
Stevenage
Hertfordshire
SG2 9RW
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