Alan D, April 2025
"20 Years and still purchasing cars from "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have just picked up my latest car from Ken Jervis.
Have been a customer with them for 20 years, and in all that time the service as been fantastic.
If you are changing a car or having it serviced; The staff really look after you. Thank you all.
Alan Davies.
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Mr M, March 2025
"EV6 GT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent garage A1 service
Nothing to much trouble very nice staff A+++
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Rich Ashton from Ken Jervis Ltd in response to EV6 GT
Hi Mr M (very mysterious!)
Thank you for your review and positive feedback!
I will pass on your sentiments to the team.
All the best
Richard Ashton
Sales Manager
Jacquie B, March 2025
"Would Highly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my second hand car, a Kia Venga, from Ken Jervis. Since then it has had regular services and MOTs and I cannot fault the service I've received. The car was picked up from home for service today and the receptionist was so pleasant when I made the booking, as was the person who collected and brought back my car. The car had received a spring clean and was like new. I would thoroughly recommend Ken Jervis Kia
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Rich Ashton from Ken Jervis Ltd in response to Would Highly Recommend
Good Afternoon Jacquie,
Thank you for your review and kind words.
I will personally share them with the team & we cannot thank you enough for any future recommendations :)
All the best
Richard Ashton
Sales Manager
Megan C, February 2025
"Five Star Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought a used Kia Niro from Ken Jervis, John Hart was brilliant at taking us through everything involved from changing over to an EV. Even taking us to do a first charge up at a local fuel station and answering our many questions. All topped off with a bunch of flowers. Really cannot rate the whole team highly enough. Many thanks Megan and Jeff
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Rich Ashton from Ken Jervis Ltd in response to Five Star Service
Hi Megan & Jeff.
Thank you so much for your wonderful review and feedback.
Great to hear that John went the extra mile for you and invested time in showing you how best to navigate public charging.
I will personally share your sentiments with John.
All the best and welcome to the future!
Richard Ashton
Sales Manager
Gordon T, February 2025
"Georgia, sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently took out a PCP with Ken Jervis Kia of Stoke on Trent.
I cant speak highly enough of the whole staff particularly Jamie the assistant sales manager and Georgia a sales executive who were thorough and veryprofessional.
I am extremely pleased with the car and the deal they gave me.
I thoroughly recommend Ken Jervis Kia.
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Rich Ashton from Ken Jervis Ltd in response to Georgia, sales
Hi Gordon,
Thank you for taking the time to leave such a wonderful review for Jamie & Georgia.
Great to hear that your experience with Ken Jervis was a positive one!
I will share your sentiments with them personally.
All the best
Richard Ashton
Sales Manager
John S, December 2024
"Purchasing a used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happily purchased a Kia sportage today from Stoke.
What a thoroughly enjoyable experience with both Mike and Georgia making it smooth and easy.
Well done 👍
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Rich Ashton from Ken Jervis Ltd in response to Purchasing a used car
Hi John,
Thank you for your review and wonderful feedback! Thank you for business and I will personally pass on your sentiments to Mike and Georgia.
All the best and have a magical Christmas.
Richard Ashton
Sales Manager
Craig F, October 2024
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Big thank you to Mike Buckley for arranging my new car. Even when I decided to change the details at the last minute he still arranged everything perfectly.
It's my 3rd car that he has helped me with, top service every time
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Rich Ashton from Ken Jervis Ltd in response to Excellent service
Good Evening Craig,
Thank you for taking the time to leave Ken Jervis & Mike a review.
Great to hear that the process was a smooth one and that there were no issues along the way!
I will share you regards with Mike.
All the best & Merry Christmas!
Richard Ashton
Sales Manager
Sue G, May 2024
"Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dislike changing vehicles but Taylor Talbot my car salesman at Ken Jervis was pleasant helpful patient and spent as much time as needed to ensure I understood and was happy about things Sue Gallimore
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Rich Ashton from Ken Jervis Ltd in response to Customer service
Good Afternoon Sue,
Thank you for you review and positive feedback!
We understand changing vehicles can often be a daunting experience but we believe in taking the stresses away and making the process as easy as possible. Great to hear that your experience with Ken Jervis has been just that!
All the best
Richard Ashton
Sales Manager
Paul S, November 2023
"Buying a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Cannot fault Ken Jervis Stoke,we have just bought an Xceed and the service was fantastic.Our sales representative Andy Gollins was brilliant there was no pressure from him,he explained everything we needed to know and offered us the products they had to offer service plan,gap insurance and diamondbrite which again there was no pressure for us to buy.At the end he gave me flowers which I have never known to happen so thank you again Andy Gollins for all your help and a wonderful buying experience.
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Rich Ashton from Ken Jervis Ltd in response to Buying a car
Good Afternoon Paul,
Thank you so much for your kind words and positive feedback!
I will personally pass on your sentiments to Andy who I know will be more than pleased to receive them.
All the best
Richard Ashton
Sales Manager
Nick H, October 2023
"Purchase of Kia Sportage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thank you to John Hart for the excellent service that we received during the purchase of our Kia Sportage. We would definitely recommend this car dealership to all friends and family. Nick @ Diane Hancock
+0 Found this review helpful
Rich Ashton from Ken Jervis Ltd in response to Purchase of Kia Sportage
Hi Nick,
Thank you for leaving Ken Jervis & John such a wonderful review.
Great to hear that your experience with us was a positive one and I will personally pass on your kind words to John.
All the best
Richard Ashton
Sales Manager
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