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Big thank you to Mike Buckley for arranging my new car. Even when I decided to change the details at the last minute he still arranged everything perfectly. It's my 3rd car that he has helped me with, top service every time
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I dislike changing vehicles but Taylor Talbot my car salesman at Ken Jervis was pleasant helpful patient and spent as much time as needed to ensure I understood and was happy about things Sue Gallimore
Reviewer has confirmed their email address
Rich Ashton from Ken Jervis Ltd in response to Customer service
Good Afternoon Sue, Thank you for you review and positive feedback! We understand changing vehicles can often be a daunting experience but we believe in taking the stresses away and making the process as easy as possible. Great to hear that your experience with Ken Jervis has been just that! All the best Richard Ashton Sales Manager
Cannot fault Ken Jervis Stoke,we have just bought an Xceed and the service was fantastic.Our sales representative Andy Gollins was brilliant there was no pressure from him,he explained everything we needed to know and offered us the products they had to offer service plan,gap insurance and diamondbrite which again there was no pressure for us to buy.At the end he gave me flowers which I have never known to happen so thank you again Andy Gollins for all your help and a wonderful buying experience.
Rich Ashton from Ken Jervis Ltd in response to Buying a car
Good Afternoon Paul, Thank you so much for your kind words and positive feedback! I will personally pass on your sentiments to Andy who I know will be more than pleased to receive them. All the best Richard Ashton Sales Manager
Thank you to John Hart for the excellent service that we received during the purchase of our Kia Sportage. We would definitely recommend this car dealership to all friends and family. Nick @ Diane Hancock
Rich Ashton from Ken Jervis Ltd in response to Purchase of Kia Sportage
Hi Nick, Thank you for leaving Ken Jervis & John such a wonderful review. Great to hear that your experience with us was a positive one and I will personally pass on your kind words to John. All the best Richard Ashton Sales Manager
After 60 years, I have recently stopped driving through health problems. For the last 7 years, I have had a Kia Ceed which I purchased from you & it’s been a lovely car to drive. I just wanted to say thank you for the way you have looked after the car, MOT, service, repairs, etc. It’s been a pleasure to deal with you. Your company are so thorough, there have never been any worries about poor workmanship & everyone I’ve dealt with has been so pleasant & helpful. I would have no hesitation in recommending your company. Friendly, professional, helpful & always a warm welcome. Well done!
Reviewer has confirmed their email address
Rich Ashton from Ken Jervis Ltd in response to A THANK YOU
Good Afternoon Barbara, We're so sorry to hear that you have had to give up driving but we cannot thank you enough for your business and loyalty over the years. We will you all the best and we're here should you need anything further. All the best and thanks again Ken Jervis Kia
Andy gollins was our sales representative very good at is job all was explained which made the sale go well the wife also found the gesture of the flowers very nice thank from both of us
Rich Ashton from Ken Jervis Ltd in response to Car sales
Good Afternoon Robert,, Thank you for your review and feedback! Great to hear you had a positive experience with Ken Jervis and that Andy made the process as smooth as possible. All the best Richard Ashton Sales Manager
Andy Southwick was very good and polite why explaining to us and very helpful. Thank you Andy
Had our new car excellent service from sales team would recommend them to anyone. Service with a smile all staff helpful a pleasure to have Kia and staff there to help I would recommend Ken Jarvis to anyone who wants peace of mind and good service
Reviewer has confirmed their email address
Looking for a car rang on the off chance and spoke to Phil and he took in the requirements I was looking for and said about a car coming in that evening. As promised sent me a video that afternoon and allowed me come to test drive it. To the point purchased it there and then. Kept me in the loop of the progress of the car (as they had do checks etc on the car) and on collection day ensured I was happy with everything!! Another guy came over aswell check I was happy with everything but unfortunately didn't get his name. Got the best service, and support made buying a car so easy and simple. Won't go to any other garage. Also got a phone call a couple days after having the car checking im happy with the car.Thank you for a great service Phil and all the staff at Ken Jervis 👏
Reviewer has confirmed their email address
Staff are professional and helpful, the standard of staff service is High. Reminders are so helpful and my car is always returned well cleaned which I really appreciate. I have a service package which is great.
Ken Jervis Ltd is an Independent dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Ken Jervis Ltd
Cobridge Road
Stoke-on-Trent
Stoke-on-Trent
ST1 5JU
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