After 60 years, I have recently stopped driving through health problems. For the last 7 years, I have had a Kia Ceed which I purchased from you & it’s been a lovely car to drive. I just wanted to say thank you for the way you have looked after the car, MOT, service, repairs, etc. It’s been a pleasure to deal with you. Your company are so thorough, there have never been any worries about poor workmanship & everyone I’ve dealt with has been so pleasant & helpful. I would have no hesitation in recommending your company. Friendly, professional, helpful & always a warm welcome. Well done!

Andy gollins was our sales representative very good at is job all was explained which made the sale go well the wife also found the gesture of the flowers very nice thank from both of us

Andy Southwick was very good and polite why explaining to us and very helpful. Thank you Andy

Had our new car excellent service from sales team would recommend them to anyone. Service with a smile all staff helpful a pleasure to have Kia and staff there to help I would recommend Ken Jarvis to anyone who wants peace of mind and good service

Looking for a car rang on the off chance and spoke to Phil and he took in the requirements I was looking for and said about a car coming in that evening. As promised sent me a video that afternoon and allowed me come to test drive it. To the point purchased it there and then. Kept me in the loop of the progress of the car (as they had do checks etc on the car) and on collection day ensured I was happy with everything!! Another guy came over aswell check I was happy with everything but unfortunately didn't get his name. Got the best service, and support made buying a car so easy and simple. Won't go to any other garage. Also got a phone call a couple days after having the car checking im happy with the car.Thank you for a great service Phil and all the staff at Ken Jervis 👏

Staff are professional and helpful, the standard of staff service is High. Reminders are so helpful and my car is always returned well cleaned which I really appreciate. I have a service package which is great.

We recently took delivery of a new Hybrid Niro. Firstly. What a car. It is an absolute pleasure to drive. I do not have enough superlatives in my vocabulary to describe this car. We have been customers of Ken Jervis since 1989 and we have seen them grow into a first class dealership. I don't know how they go from strength to strength with apparently so little effort (I'm sure there is some very hard work being done behind the scenes). All the staff are very knowledgeable (including the service staff) and pleasant. There is always a smile when you go into the showroom. I've got to give a shout out to Ben. He firstly asked what were our needs and expectations from the vehicles on offer. There was no pressure to purchase any particular vehicle; just honest advice and guidance. The "Tech Talk" from James was refreshingly simple and easy to understand (any tech jargon was explained in a way that even I could grasp). So. Like the Niro, I have run out of superlatives for "Team Ken Jervis". The kind of customer service you have and do provide has kept us coming back for 30+ yrs. Thank you once again.

We took my car in for its annual service. From walking through the doors of Ken Jervis to book it in and than picking it up afterwards the treatment we received from staff was exceptional. We were greeted by a very friendly warm atmosphere and was made a fuss of which felt really lovely. James then came to check we were happy with the service we had been given which topped it off, his knowledge and professionalism and carried our experience to the full. What a lovely team of people at Ken Jervis.

We picked our new kia sportage up last friday ( 19th march 2021) everything was all sorted very quickly with no problems . A big shout out to Mike Buckley for all his help hes a very friendly and approachable gent he will help you find your perfect car we absolutely love ours so a huge thank you to Ken Jervis kia stoke 😃 xxx

Could not Fault Kia show room in Stoke on Trent, great customer service, can't do enough for you, very efficient No 1 in my book beats all the other car companies in Stoke