I have brought many cars from Roy over the years and hope to buy many more .nothing is a problem always really valated very well .never a problem .no sorry I did have a problem with one the indicator bulb went .but soon got fixed by my 12 year old son .when you buy a second hand car you or the garage don’t no if you are going to have a problem .but it is sorted out very quickly or as soon as the garage can fit it in as they do have other work booked in .Roy is a good guy I have known him for 30 plus years and that says a lot .he is not a magician but he does try .keep up the good work mate

I feel like I have wasted so much time on buying cars from here. I don't think it was necessarily my luck, Two cars were brought, and two cars returned with problems. I tried to be patient and understanding, however, I began to notice a pattern in excuses, after all I've paid for two cars, one ended up having an oil leak from the sump and being a range rover, the whole engine needed to be removed to get to the effected parts, as informed from Gratec, and Landrover main dealer, so I shopped about to find a solution before going back to Roy. He agreed to swap the car for an Audi Q5, and I paid an extra £1000. Car had allegedly had a gear box fault in the past and been repaired by ATM in Mersea and been remapped. I drove it Crawley and limped home as car was making a terrible noise, I took it to a garage amd he noticed that under the bonnet and EGR plug had been undone amd reconnected it, straight away I was having Gear box malfunction warning coming up and the car was slipping in 3rd gear. I took it back to the garage and Roy sent it away for diagnostics (to mersea) I took a photo of the mileage when I dropped it off as I felt I'd been caught with the range rover. The car had done 0.8th of a mile, mersea is 18miles away. When I questioned the movements of the car, the story changed somewhat. I asked for my money back and was refused, he would try and source me another car the same as the audi, or take out an extended warranty on it and hold on to it for a few weeks and then make a claim. I found one, gave him the details and he just fluffed about. I spoke to the guys selling the guy daily and he hadn't received any communication from Roy, finally I got my money back, strangly enough, the next day the audi was back up on his forecourt, after being valeted. All my personal belongs were still in the car as he had been to ill to go the work for me to get my stuff, finally managed to get my stuff, well most of it, I've lost my reading and everyday prescription glasses, one of my sliders was thrown away, I have lost all my cds, all my chargers. The car has not been fixed, I understand it must be difficult being a used car salesman, but sell decent cars and get a decent reputation. I wish I had listened to what people told me about Kerrys Motors. You know it's bad if the garage next door won't touch his cars

Brought a little auto car a few months ago, had a teeny issue and went back and Roy and his mechanic sorted out the problem. 3 months warranty is definitely there for a reason. Wonderful experience all around, Roy was very helpful and polite every time

if a problem the abuse starts when you try to resolve with him, No customer service at all keep your money in your pocket and look else where

brought CRV on trade in basis from Kerry Motors, no rush, no pushy salesman, Sat down with wife, had cuppa tea while we bartered a price. Definitely go back if the need arises.

sells you car if have any problem, fobs you off then finds a way to get out of any warranty given, Loan cars are unsafe. customer service stops once he has your cash