DO NOT USE THIS DEALER — PLEASE READ BEFORE BUYING I would strongly advise anyone considering buying a vehicle from this dealer to do their own thorough checks and get everything in writing. I purchased a vehicle for around £15,000. Before buying, I specifically asked whether the cambelt had been changed. I was told that the vehicle did not have a belt and that it had a chain, so I accepted this information when making my decision to purchase. Around five months later, the engine suffered a catastrophic failure when the belt snapped, causing significant engine damage. I was subsequently told that this was a “maintenance issue”. I am currently pursuing this through the complaints process with Zuto and the finance company, so the matter is ongoing. Unfortunately, this wasn't the only issue. When I collected the vehicle, there was mouldy food/debris between the seats. I raised this with the dealer and, after some pushing, they arranged for a valeter to clean it. When picking the car up i was told there was an issue with the sliding door that they 'suffer with the issue' and you 'just' need to push on the back to close it properly I was told that these vehicles “suffer” with this issue. However, I subsequently took the vehicle to a main dealer, who advised me that the door appeared to have previously been involved in an accident and had not been properly reassembled, with work that appeared to have been poorly carried out. The door could not be opened from the inside, which I considered a significant safety concern. Following contact with Zuto, the cost of having the door properly rectified was eventually covered. Taken individually, some of these issues might be explained away as faults with a used vehicle. However, taken together — particularly the information I was given about the cambelt/chain, the subsequent engine failure, and the findings regarding the sliding door — I am extremely unhappy with my experience. My complaint is currently ongoing, so I will update this review if the situation is resolved. Based on my experience, I would not purchase another vehicle from this dealer and would strongly recommend that prospective buyers carry out independent mechanical checks before committing to a purchase.
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Had a really good experience at Kinetic. No pushy sales, allowed as much time as we liked going over the car before purchase, which we did and very pleased.
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Very smooth and hassle free transaction with no sales pressure or waiting around. Would recommend.
The new car I bought from these guys was the right spec and price. Very pleased having been to France and back in it. Couldn't be easier to deal with also.
I had a terrible experience with Kinetic Auto Sales. I purchased a Citroën Berlingo that was advertised as having no issues, but it broke down the very same day. When I called Scott to report the problem, he refused to listen and instead started threatening me. I had to arrange a recovery van at my own expense, costing me £500. After getting the vehicle diagnosed, it turned out to have multiple serious issues, including gearbox and engine faults. I ended up buying a used gearbox for £700 and replacing numerous parts just to get the vehicle running properly. This dealership is dishonest and should be avoided at all costs. They sell faulty cars and refuse to take responsibility. Stay away from these fraudsters!
Reviewer has confirmed their email address
Brought a car with issues the garage told us they can cover the costs of the repair however now, they've dropped off the planet and won't awnser the phones
Everything went really smoothly and Scott gave us a great deal.
Reviewer has confirmed their email address
Found my dream car on eBay and contacted Scott about a part-exchange. Sent pictures of my car and did a deal in principal before driving down to see the car I wanted to buy. Scott has lots of lovely cars and has a discerning eye for quality. I was quite tempted to go for something else when I got there, but ultimately long story short ended up going for the car I fell in love with on eBay. Scott is a no nonsense, straight talking guy and I'd highly recommend buying from him any day of the week. Thanks Scott, hope you can sort my brother out with a nice new set of wheels next! Cheer, Ted
Reviewer has confirmed their email address
I was very nervous about buying a used car on my own since my husband passed…. I didn’t need to worry Scott was easy to talk too and not at all pushy … I am absolutely delighted with my new mini and would absolutely buy from kinetic auto sales again Thankyou
Reviewer has confirmed their email address
Had a very good deal on a replacement vehicle for my tired old one. Also got a good px price on that.
Reviewer has confirmed their email address
Kinetic Auto Sales is an Independent dealership that is based in Camberley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
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