Car Dealer Reviews is an
official partner of Auto Trader
Apparently this car I bought from KP Cars had a full years MOT and looked ok in the photos. As we live a long way from the dealer we used the AA to do a basic inspection and report, involving a 5 mile test drive. The car was in such bad condition, that the AA refused to do the drive. How on earth did it get a full years MOT with bald tyres and so many other faults? This alone tells you this dealer is dodgy. The AA check was the best money I have spent as it saved us not only the long trip to Essex, but also from possibly buying a near wreck for over £5000. AVOID.
Reviewer has confirmed their email address
Was in contact with KP Cars for several days, even spoke to him right before we left to view the car and purchase. He agreed for me to come and see the vehicle on the Saturday. After two hours of driving to the location, we arrive to find him shaking hands with another random customer who walked in off the street. Has no respect for customers and will simply respond with a “sorry mate”. He even had the audacity to jump between the two of us like we was on storage hunters trying to bid for the car. Not the way you would expect to be treated by a so called “trader”.
Reviewer has confirmed their email address
Bought this car on the 1st October from KP Cars - next morning it would start properly. Took 5 mins. On the 14th October 8pm on the way home the vehicle broke down. This was diagnosed as DPF issues. Sent vehicle to garage for full service and was told it would cost about £2500 to fix! The Car was bought for £5700. The guy trying to say the garage I took this vehicle to done this damage LOL. Seriously.
This place is discusting and should be shut down!we bought a car and two days later it was leaking diesel and we were told to not drive the car as it is not safe! When this leak happened our children were in the car the man did not care one bit!!!. After that we had another problem with the car which happened 4 days after the leak the whole time we are contacting the car dealer and basically he could not careless we told him we wanted to have our car back as this car is not SAFE!!!! He agreed but then did not want to return the money we paid on top he tried every excuse to not pay us in the end he did pay but not the full amount we paid him scum and ruthless comes to mind. When we tried to reason with him he would'nt have any of it and made soo many excuses it was pathetic. My advice to anyone who wants to buy a car from this liar and cheat DO NOT BUY !!
I was very happy with the car i bought, I was very happy with the car i bought, I'll definitely come back to buy another car for my wife.
I bought a car from KP Cars and after 40 miles, the engine management light came on. I have since spend close to half the value of the car on repairs and he's offered a pathetic amount towards the costs! He kept saying that he needed to consult his business partner but when I looked on companies house website, he is the only person mentioned... when I took my car to my local garage, they seemed to think that due to how badly the dpf and egr valve were clogged up, there was no way that the management light wouldn't have come on sooner and intimated that it had been switched off by the seller in order to get the sale. Of course there's no way of proving it but given all his lying thus far, I wouldn't put it past his. DO NOT USE THIS COMPANY. You have been warned...
I found this young man to be very pleasant and professional. The BMW I purchased is in top condition and very clean. I was given a fair price on my part exchange. what more could you want.
Whatever you do, do NOT buy from this dealer. The car I bought was faulty and he refused to do anything about it. I explained the consumer rights 2015 to him but he just ignored it. Avoid this dealership at all costs.
Buyer beware, this dealer does not respect your legal rights. I purchased a decent looking Ford S-Max for a fair price last month. It has had two major issues within the first 10 days, these things happen I know, not the dealers fault. To be fair to the dealer, the first one was "fixed" without quibble. By the time the second one happened, after 10 days of owning the car, I was spooked and decided to return the car for a refund. As per the Consumer Rights Act 2015, a buyer has 30 days to reject a second hand car and get a full refund. I informed the dealer of this and was told that I could only have a refund after deducting £200 for dealers losses. The dealer admitted that he had read the act, but that he would not offer any more money and I would have to take him to a small claims court to get the money (it would have cost me £185 to take him to such a court and I would have been without car and money for potentially months). I was forced to accept the offer, under protest, despite everyone involved knowing that it was against my legal rights. I have since had to buy a worse car as I had other losses relating to this incident that I was also not able to recover. I can prove all of this and have evidence of everything I have written.
Reviewer has confirmed their email address
Muhammed in response to FuzzyDunlop
I certainly agree with you on this. I have bought a Ford focus from them but sadly the car use to shake after 10 minutes.
KP Cars is an Independent dealership that is based in Grays. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
KP Cars
Askew Farm Lane
Grays
Thurrock
RM17 5XR
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for KP Cars, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.