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Bought a car from KR Cars, was a great experience. From the initial contact, test drive, and purchase, the whole process was relaxed, soomth and seamless. We were treated professionally and honestly. Would definitely buy another car from them and recommend them to others.
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Enquired about a vehicle Saturday afternoon, the car was left for me to view at my convenience. Struck a deal collected the car the next morning, Danny helped me get the vehicle to my address car was exactly as stated a good price with excellent customer service. Couldn't ask for more would definately go there again if I needed a other vehicle
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Paid £6450 for a Vauxhall antara from KR Cars, got it home few things not right, I told dan bishop whom I brought the car from he said he gave a 6 month warranty ring them up and say the things that were not working had just stopped the day after I brought it,I explained it only covered the engine and I was not doing this,he said he would go to a scrap yard to get the bits,really I said I knew a mechanic and I was taking it there,I ordered the bit and told him how much it was,he said he got a quote and it was cheaper so he wasn't willing to pay all the costs,I was out when he dropped the money of and he said to my daughter ( not to ring him any more) I also never got the service history book he promised to get me on wed,thurs,fri, I should have trusted my instinct and not brought it as a few more things are not right,once people have your money that's it.
Promised to send new aerial and spacesaver wheel and never did. Offered a warranty that covers nothing. When I phoned a few weeks later to chase this I was told to just order one. I also mentioned my cruise control doesnt work and was told to get it fixed myself. Extremely unsatisfied with the customer service especially after handing over nearly 6k! Avoid at all costs the "owner" is very unhelpful.
Margaret Harris in response to Ok car. Poor customer service
I've just brought a Vauxhall antara £6450, got it Friday,didn't really check all of the little things No air con.went to put window screen wash in it poured out the bottom,heating not working properly,hot and cold air only blows out when dial is on number 4, he is supposed to get my service history book tomorrow rung him up,he said I might have an hole in the bottle,really said ring back thurs morning he will try and get a mechanic to look at it for me,let's hope so might be little things to him but I am not paying that much money to start forking out for a car when had 4 days
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Manufacturers: Sells a variety of makes and models
Independent Dealership
KR Cars
7 Kings Road
Basildon
Essex
SS15 4AB
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