Promised collection of our Audi on Six separate occasions. Repeatedly lied too, ignored and left to sit in a car park for two hours being repeatedly told our car was on its way when it wasn’t. Not only have you wasted our time you also wasted two hours of Direct Tint in Lancaster’s time, unpaid, for a job he came in to do especially over the Christmas period and the gentlemen was too polite to say anything because your business means so much to him - shame on you! We were then allowed to pay to tax, and drive away in a car which kept loosing power after being told it it was late because it was being road tested less than an hour before. How dishonest?! We are now left out of pocket and have lost all trust in Lancaster Automart.

AVOID THIS GARAGE AT ALL COSTS! I just bought a £20k Audi S5 from Lancaster Automart only for it to do 18 miles before losing oil pressure and starving the engine of oil... the cause... non-genuine parts used during Automart's "thorough vehicle preparation" causing £5k of damage which wasn't covered by the £300 warranty I was sold. They refused to have the work completed by a local dealer so I was forced to threaten them with Court action under Consumer Rights Act to return the vehicle. Their Sales Manager Peter even accused Audi of lying about the work required. TERRIBLE AFTERCARE DON'T BE CAUGHT OUT TOO

Worst service possible at Lancaster Automart.