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89% Recommend
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130 reviews from our car dealer reviews community
Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review

130 reviews from our car dealer reviews community

Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Declan and Suzanne were both amazing with sorting me my new car as well as an amazing handover. Seamless journey from start to finish, thank you.

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"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought new car a few problem's which Suzanne bland helped to rectify and helped with the purchase she kept us informed every step of the way. Suzanne was very friendly helpful and professional

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"Very efficient sales team"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came out with the opposite of what we went in for but are now very happy with our experience. Kyle and Suzanne were very friendly, helpful and upfront with their information and advice.

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"Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to both suzanne and louis for helping me find my new car and both assisting me throughout the process. Even got the car dropped off which was a bonus by suzanne. this time my finance was properly explained

"New Car Day"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Suzanne Bland and Lewis Cox have been amazing from start to finish when getting my new car today. The handover was great and they couldn’t do enough to make sure I was happy. Thank you both so much

"Lancaster VW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Suzanne has been wonderful and incredibly lovely. She has been very helpful and supportive through the whole process. She has been very informative about the car and future options.

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"Lancaster VW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

wonderful service from start to finish from Louis. very professional and informative making the choice of our new purchase very easy. In handover Suzanne was very professional and informative making sure we understood what we was doing with our new car

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"Disappointed "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disappointed overall with after care. Pushy sales then lack of communication, email responses and customer service in branch. Focused on 5 star ratings rather than customer happiness and resolving issues. We sadly will not be back or recommending to others.

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"Great Staff!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We delt with Suzanne and Ben both were fantastic and were very helpful, Lancaster Volkswagen has got to be one of the best places to buy a car, nothing is too much of an ask for them, they are absolutely great A* 10/10!

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"Amazing staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben found us the perfect car

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Dealership Information

Lancaster Volkswagen - Cox Motor Group is an Franchise dealership that is based in Morecambe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
130 reviews4.8 out of 5 stars — Rated Excellent
Excellent
120
Very Good
0
Average
3
Poor
3
Terrible
2

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  • Contact Information

    Address

    Lancaster Volkswagen - Cox Motor Group
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 405082
    https://www.coxmotorgroup.com/locations/dealership/lancaster-volkswagen

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Lancaster Volkswagen - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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