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Lane Autos only actually open till 4.30 through the week which doesn't help when you work full time. Bit rude and abrupt on the phone and not very helpful, makes me wonder how difficult they would become if something went wrong with a car
brilliant service guys awesome car awesome briliant price even give me free charger thanks guys
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Very helpful both on the phone as well as in person. Car itself good for age and great knick. Very positive experience, family run company and does what it says on the tin! Would recommend.
A few months ago my daughter bought a Ford Ka - on the day Lane Autos were friendly and helpful and the car was exactly as described. She recently brought the car here so I had the chance to jack it up and give it a once over - and it's a little cracker. She is delighted and if she is happy so am i.
We purchased a var recently, the young salesmen called Max , was very pleasant, polite and helpful, A pleasure to do business with , Thank you Max
Very rude, misleading, aggressive and liars, when to see a car that didn’t fit the description one bit, they lie so people come to view the car, and and also lie about if a car is available or not. Nothing but cowboys running the centre, DO NOT RECOMMEND!
I have bought 2 cars off Scott. My guest was a Vauxhall Zafira which was written off in a car accident. Had no hesitation in going back to replace my car. No pressure to buy. Would highly recommend these guys. Thank you so much
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I am ex military with several disabilities. Arranged buy a car i had seen. Phoned to confirm before setting off. half way there i get a text message (which i couldnt read due to driving) that he had sold car. When i arrived it was closed despite saying 4pm close (only 3pm). After i checked message, i called. His reply was sorry, it happens all the time, your not the only one.
Scott Lane from Lane Autos in response to NEGATIVE EXPERIENCE
Thanks for the feed back ... I’m sorry I don’t see the revelance of bringing up that your ex military..as much as I respect ex military we treat everyone the same .. you arranged to view a car (not purchase) as no deposit or confirmation of a sale had taken place .. unfortunately it was a popular vehicle and another person had also arranged to view .. we phoned and text you to make you aware of the fact it had sold !! We apologised profusely over your misunderstanding and lack of communication skills !! And you also missed out the part where you then asked us to inform you of any other vehicles we may get in future !!! As ex military I would’ve expected a more honest explanative review from you
Bought a Vauxhall corsa in August from lane autos, only lasted 2 weeks car wasn’t starting and was leaking oil, took it back while it got repaired told me it needed a new engine, had wait another 2 weeks while it got repaired, finally got it repaired only lasted another 6 weeks broke down again, took it a garage told me said head cylinder miss firing needs a new engine but yet the dealer told me he’d put a brand new engine in, so it’s just cost over a £1000 to get it repaired, fair play the dealer put £250 towards but fact is just spent a fortune on the car not even had it 6 month yet......Just adding another issue from the last review I put, now needs a new abs drum as the car is breaking to one side and is dangerous especially in the rain, I’ve now spent more on repairs than what the car cost, absolute joke, shouldn’t be allowed to sell cars in the first place this dealer, would not recommend to anyone
Bought a car for my son in late august from lane autos, only had it just over a week had to take it back was at the dealer for two weeks whilst he replaced engine only lasted another four weeks car broke down took it to garage was told head cylinder miss firing cost me price of car to get repaired fair to dealer he put £250 towards repair but beware before you buy (get warranty).
Reviewer has confirmed their email address
Scott from Lane Autos in response to Damaged wallet
Thanks for the feed back from your two reviews.. however pls don’t miss out key facts ! The car was £1250 and you checked it out thoroughly before deciding to purchase because (1)it was mechanically sound and 2 it was the cheapest available by far .. two Weeks later the unforeseen occurred and I offered a full refund yet you chose to have the vehicle repaired costing me £800 which I arranged ASAP to cause minimum inconvenience to yourself ! Sometime later out of warranty you rang to say there was a problem and I sent £250 for which you was very grateful and saying how great I was .. I can’t believe you would then write this snide review missing all these key facts .. says more about you
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Lane Autos
71A Longston Street
Bolton
Greater Manchester
BL1 2TL
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