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47 reviews from our car dealer reviews community
Leave a review for Lawson Motor Company
Leave a review

47 reviews from our car dealer reviews community

Leave a review for Lawson Motor Company
Leave a review
"Super sales service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can highly recommend Lawson’s. The whole process of buying my new car from them has been very good indeed. David and Angela have both been excellent. I’ve been buying (and part-ex too!) cars for many years, and Lawson’s have given me the most pleasant and easy path to getting into my new car. First class!

"View with no preasure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great company to deal with, nothing too much trouble, will certainly be recommending, Lawson Motor Company Talke, Stoke On Trent

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+1 Found this review helpful
"Great service, great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful, Audi Q3 impeccably presented, nothing too much trouble, we’ve used Lawson Motor Company for 20+ years👍

"thanks again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lawson Motor Company are down to earth pleasure to deal with ... I bought a Astra that developed a problem, I need not have worried although I lived 80 mile away Lawson arranged for my car to be repaired locally ... absolute credit to them and thanks

"A real pleasant experience."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A pleasure buying a land rover discovery 3 from Lawson Motor Company. very friendly staff. I would recommend them to anybody who wants to buy a car..

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+2 Found this review helpful
"Quality cars"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lawson Motor Company were very easy to deal with. Good professional service

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+1 Found this review helpful
"Excellent service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought several cars of this company over the years with excellent and friendly service. After buying my recent car. I returned today to have my private number plates sorted. They were very helpful. Even sorting out the paper work for me. Phil was excellent !! He made my new number plates up and even put them on for me. Nothing to much trouble for any of the staff. I would recommend buying from Lawson Motor Company.

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+2 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lawson Motor Company were absolutely brilliant wouldn’t recommend anyone else.

"Great little car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Ford Fiesta, great little car, excellent condition, great value , best deal found for miles around, travelled from Alrewas, Burton on Trent. Customer service brilliant, all members of staff so helpful and nothing too much trouble. Would definitely recommend Lawson Motor Company. Many thanks from sammy

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+0 Found this review helpful
"Shocking service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Lawson Motor Company 11 months ago...what a mistake! Went back after 3 weeks with a power steering fault, didn’t fix it just told me there was no problem with it, and if it happened again then they would sort it, it’s happened numerous times since and they have refused to be helpful, 11 months in I’m still fighting with no response, unhelpful company I would never advise anyone to buy a car from here. Already spent £1200 on getting all the problems sorted with another £895 needed to be spent which is almost as much as the car is worth. Absolute disgrace of a company especially knowing that I need the car to attend necessary hospital appointments with my I’ll child!

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+4 Found this review helpful

Richard Beech from Lawson Motor Company in response to Shocking service

Hello and thank you for your review I’m very sorry you feel as it’s necessary to write a review of this manner and I find it very difficult to process that Lawson Motor Company would not help with your warranty issue as you can see from the 50+ positive reviews around yours this appears to be some kind of mistake or misunderstanding. We are a family company with over 50 years in trading on are third generation and most definitely do not wish for one of our customers to be left feeling disgruntled like this. If you would like to call us or come to one of our branches I’m sure the issues can be discussed and resolved. Kind regards Richard

Richard Beech in response to Shocking service

Hello and thank you for your review I’m very sorry you feel as it’s necessary to write a review of this manner and I find it very difficult to process that Lawson Motor Company would not help with your warranty issue as you can see from the 50+ positive reviews around yours this appears to be some kind of mistake or misunderstanding. We are a family company with over 50 years in trading on are third generation and most definitely do not wish for one of our customers to be left feeling disgruntled like this. If you would like to call us or come to one of our branches I’m sure the issues can be discussed and resolved. Kind regards Richard

Amanda in response to Shocking service

I disagree with you completely there It has took a year after the review you finally decide to respond to it. I can assure you this review was not a mistake or a misunderstanding it’s an honest review of my experience, I have all paperwork and communications that I had with you On paper with a list as long as my arm with all the stuff I had to have repaired on the car, the biggest expense being the power steering that the car came back to you for after only 3 weeks for you to tell me there was nothing wrong with it and for the lady to tell me I drove it home and it was fine- she shouldn’t be taking MY CAR home. In my honest opinion buying a car that was meant to last that has had to have more than its worth spent on it within months of owning it shouldn’t have happened and I had no help from your end whatsoever with any queries I had. Therefore my review still stands as an honest review.

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Dealership Information

Lawson Motor Company is a specialised Vauxhall dealer based in Stoke on Trent. Over 70 vehicles are available at any given time from a range of makes and models. Services include MOT and service, warranties and finance packages. This dealership states on their website that they are open 7 days a week.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
47 reviews4.5 out of 5 stars — Rated Excellent
Excellent
39
Very Good
4
Average
1
Poor
0
Terrible
3

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    Contact Information

    Address

    Lawson Motor Company
    Linley Road
    Stoke-on-Trent
    ST7 1TZ

    Get in touch

    01782 777959
    http://www.lawsonmotors.co.uk

    Opening times

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Lawson Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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