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238 reviews from our car dealer reviews community
Leave a review for Lawson Motor Company Ltd
Leave a review

238 reviews from our car dealer reviews community

Leave a review for Lawson Motor Company Ltd
Leave a review
"Appalling service - avoid! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car last May (2020) It was delivered damaged and with a faulty turbo. Plus we are still waiting for ANY of the promised paperwork - they haven't even provided a receipt! All our requests have been ignored. Definitely would NOT recommend.

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"TERRIBLE CUSTOMER SERVICE "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car NOT been valeted/cleaned, job not done and empty fuel tank on collection!

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+4 Found this review helpful
" Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just recently purchased a Mini. We are very pleased with the car and the customer service that we received. Many thanks.

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"Great service, great car - recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a SEAT Leon from Lawsons, it was delivered to the door and all communication was brilliant. I have asked for them to look out for another car for me as unfortunately that one was for my husband!!

"A good car purchased."
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a Mercedes from Nick at Lawsons, a good car but thought it a bit mean to leave fuel tank nearly empty. I thought I would have had a detailed service sheet with car as it is advertised vehicles come with a full service, what I got was a note scribbled on a old service sheet saying the car had a oil & filter change. Cars are supposed to come with a three month guarantee, when I checked paper work it did not come with a three month guarantee. In my opinion not very professional.

"great but not great"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Lawson Motor Company and i was chuffed with the service i received. however since then ive had to have a windscreen replaced which autoglass had told me the garage had done a botch job to cover it. seems like it was a quick sell. when advertised it had 30k miles on it. got to the garage an extra 3k had been added onto it. not even had the car 2 weeks. have rang and tried to get in contact numerous times but no one got back to me. breaks are making a huge noise after breaking has been applied. will have my technician look at it to determine if after market pads have been applied and or no lubricant when the pads have been changed . i am quite disappointed to say the least will defiantly not recommend the service to my clients in the near future- although other people have had a good experience from set company

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car from Lawson Motor Company had concerns about Air Con and SIM card for the Nav ordered me a new Sim card promptly and got my air con fixed £650:00 Bill did not flinch he honoured the Warranty without any fuss would defiantly recommend this dealer very straight forward honest guy. Thanks, Maurice Bolton.

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"exceptional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A great experience at this dealership. Couldn't of been a more pleasant transaction. Salesman was helpful and friendly, just made things easy. That's why I'd recommend them.

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"Great company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a focus st from Dave 6 months ago and the experience was great from start to finish and the after sales is truly outstanding I had a small problem 6 months after buying the car and Dave was straight there to help out even though he didn't have to. Thank you Dave

"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time I've took the time to write a review, but Lawson Motor Company deserve to be recognised as the best car dealer I've ever bought from! Dave the manager has gone above and beyond what I expected when I first decided to purchase a vehicle from lawsons, all the staff are great, I would recommend Lawson motor company and will defiantly return for my next vehicle I wouldn't want to buy from anywhere else now :)

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Dealership Information

About

At Lawson Motor Company we offer a huge range of previously owned vehicles, all in great condition ready to be viewed! Based in congleton, we are easily accessible and easy to find. Our helpful team are eager to make your buying process as hassle-free as possible. We can provide you with as much, or as little, guidance as you require. Our high-quality cars are handpicked by us to ensure they are in great form, and make sure you drive away happy.

With the most competitive prices in congleton, we are motivated to find you the perfect car no matter what your budget may be. We also help you find the best finance solutions with each of our cars and make sure it fits you. Lawson Motor Company stock a wide range of makes and models for you to view. We also offer honest part exchange rates for your car, we give true market value to make sure your new car is even more affordable. To enquire with us call us today, or visit our forecourt in Congleton.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
238 reviews4.8 out of 5 stars — Rated Excellent
Excellent
208
Very Good
26
Average
2
Poor
1
Terrible
1

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    Contact Information

    Address

    Lawson Motor Company Ltd
    Jubilee Garage Newcastle Road
    Congleton
    Cheshire East
    CW12 4SB

    Get in touch

    01260 277777
    http://www.lawsonmotorcompany.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lawson Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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