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8 reviews from our car dealer reviews community
Leave a review for LB Cars
Leave a review

8 reviews from our car dealer reviews community

Leave a review for LB Cars
Leave a review
"Quality service all round - Excellent A1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just recenlty bought a car from LB car sales, excellent service all round - what I liked most about them was very were very straight forward and honest also they were more than happy to answer any queries regarding the cars I brought, also it was a relax process and no pressure, i would be more than happy to recommend LB car sales to anyone.

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"Issues after purchase"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lots of good reviews about buying, But look out afterwards! Before purchase in September 2020, I specifically asked if car had sat-nav and he said yes. The day after purchase, while getting used to it, and trying out the buttons, it transpired it doesn't have sat-nav. I wouldn't have bought if he had told the truth. I know I should have double checked before paying, but I believed him and saw no need not to at the time. A week later had a problem while driving up motorway on a Friday evening. Called him from services and he promised to call back on the Monday........ still waiting. Paid for car to be put on diagnostic machine which showed, and is still showing a relevant fault code which will not clear. Problem still persists randomly, have to keep fingers crossed when traveling.

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"Amazing service and quality!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had such a great experience with LB Cars! Could not recommend them highly enough - really honest and helpful with answering any queries. We worked with Leigh when there was a slight issue and he was so kind, helpful and professional. He arranged delivery to London for a reasonable fee and arrived super quickly especially considering lockdown! The car arrived even more beautiful than the pictures and I've had my beetle for over a month now and I've had no problems at all! I would definitely recommend and use these again for any future purchases!

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"Exceptional Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was simply exceptional. Answered every question promptly and honestly. I would have absolutely no hesitation recommending L B Cars to any prospective customer. We would be delighted to buy another used car from this garage. Thank you so much for making the experience so straightforward and enjoyable.

"Great service and extremely helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased all my cars from LB Cars, and the owner couldn’t do enough to help. He went above and beyond to help me find the right cars, which have all been faultless. Highly recommended

"Terrible attidute."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car, can’t believe the way we have been spoken to and the attitude was horrendous. He didn’t want to listen to the advice we were given from a professional. Had to bring the car back due to many faults showing up. Shame because we liked the car but the management didn’t co-operate. Will not be dealing again.

Leigh Bushell from LB Cars in response to Terrible attidute.

Hi very sorry you feel this way but I think we definitely did go over and above to rectify the problem not problems but we were happy to give you full refund and then fixed car and sold it to a very happy customer many thanks.

"Great Service very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just bought a Saab 9-3 Liner SE 150 HP from LB Cars and am very pleased with it. Not only did he make several phone call to me here in Ireland at his own expense, he also delivered and arranged shipping to Rosslare! Can't recommend him highly enough and will be recommending him to friends and family. Thanks a Million!

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"Good all round! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really nice dealer! I bought my Megane from him last year and I have had no issues with it at all. Its a great car and really good value for money. I would happily recommend this dealership to all of my friends and family.

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Dealership Information

LB Cars is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.1 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
2
Terrible
0

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  • Contact Information

    Address

    LB Cars
    Unit 19 Abertawe House Ystrad Road
    Swansea
    Swansea
    SA5 4JB

    Get in touch

    07815 785825
    http://www.lbcars.co.uk/

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About LB Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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