53% Reviews
replied to
92% Recommend
to friend


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232 reviews from our car dealer reviews community
Leave a review for Lease Cars Direct Ltd
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232 reviews from our car dealer reviews community

Leave a review for Lease Cars Direct Ltd
Leave a review
"Excellent service and great advice. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a larger car to accommodate my job, the children and our new puppy. I do lots of short local miles so Ben recommended the benefits of having a hybrid. We bought the mitsubishi outlander hybrid from Ben. The car is in excellent condition and Ben talked us through the benefits of having a hybrid and the details of the car. He was very open and honest which was refreshing! Would definitely recommend Ben and would return in the future. Thank you.

Ben (Company owner) from Lease Cars Direct Ltd in response to Excellent service and great advice.

Thank you for the review Rosie. Glad we could supply the car that matched the needs of the family and work. Welcome to Hybrid / Ev world. See you again in future when you decide to change. Regards Ben at Lease cars direct LTD

"After Sales Review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Mazda 6 from Ben at Lease Cars at the end of April. The car was great, drove well, looked good but did seem low on turbo boost pressure, noticeable at lower speeds more. I had my local garage investigate to find the problem. After that I notified Ben who agreed to get it looked at his local garage for free, who have now fixed the problem and the mazda is back to driving spot on. Very impressed as I didn't take out a warranty and Ben went 50% with the repair costs. I felt in good hands buying from Ben from the off and will certainly have no hesitation to buy from again. Easy to deal with and always available to offer help and good advice.

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+10 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to After Sales Review

Thank you tony for the kind words. I'm glad we resolved the minor issue quickly and you can continue to enjoy your car. Thank you for being sensible and realistic when this issue occurred !!

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"superb car, superb service A*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having scoured the country for a car that was necessary to my current situation, I came across Lease Cars Direct and an 18 plate Nissan X-Trail. What a result, What a car, above average miles, but drives as good as my 28k mileage car at home, reason is ? it has been fastidiously looked after by main dealer servicing and maintenance, this topped with the honest and knowledgable service from "Ben" was very important to me. I can't recommend this dealer any higher than tell you, I am a part time car dealer myself, having worked in the industry on and off for 30 years, I have seen All the cars they have on offer, and simply they are in excellent order. All at a realistic and affordable value for money price. I will always call this company if I am looking for cars for myself or for clients.

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+6 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to superb car, superb service A*

Andy congratulations you are are 100th reviewer I am so delighted you are satisfied 🎉🎉🎉🎉 Thank you for the kind review and you clearly know what you're talking about from working in the motor trade. I wish you well with the Nissan and send you all the best for the coming months. Lease cars direct LTD

"Great dealer. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good communications from the start and efficient when I arrived. The car and warranty were competitive and the car condition was great to drive away. Would have given an extra bonus point but there was literally no fuel in the car when I had to drive away. A bit squeaky until I found a petrol station.

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+5 Found this review helpful

Lease cars direct LTD from Lease Cars Direct Ltd in response to Great dealer.

Thank you for the kind review Adam. Was a pleasure to supply the Mercedes to yourself.. .Thank you for the business it really means allot to us. Ben & Becky

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"The best service you will ever get!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking to replace my Ford Mondeo Estate which I had previously bought from Ben at Leasecars Direct. I spoke to Ben about taking my car in part-exchange for a Volvo V60! The whole process was very easy and painless. The customer service was first rate as always and my Volvo is the third car I’ve bought from Ben as the quality of the vehicles are always excellent and the customer care superb. I’ve bought a lot of cars from a wide range of dealers including main dealers and I’ve never received the quality of service that Ben provides. In the unlikely event there is ever a genuine issue, Ben will resolve it efficiently to your satisfaction. I never used to like buying cars from dealers as they were often disinterested in you once you’d bought a vehicle with no thought about you being a potential loyal. customer and coming back which is very bad business! Ben has the opposite attitude, he wants to please you and make sure you buy the right car for you and ensure you have the best possible experience as he wants you to come back again as a valued customer. I would absolutely be looking to Ben again when I’m looking to find my next car which speaks for itself! Thank you Ben for making the car buying process a pleasure!

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+5 Found this review helpful

Ben (Owner) from Lease Cars Direct Ltd in response to The best service you will ever get!

Thank you for the amazing review Ali, nothing but a pleasure dealing with yourself for you're 3rd car from us. Thanks for the repeat business.

"Mr"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service on this set alarm, honest seller. Description Good description I will recommend.

Ben Owner. from Lease Cars Direct Ltd in response to Mr

Thanks you for the business. I look forward to supplying you're company more vehicle's in the future! Thanks lease cars direct LTD.

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"Bmw "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where to start such a fantastic experience from start to finish!the car was as described when I viewed it nothing was out of place freshly valeted and perfect from the first message to getting the vehicle ben was brilliant nothing was too much hassel even doing a walk round video for me of the car before I made the trip down perfect service perfect bussines

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+5 Found this review helpful

Ben (Owner) in response to Bmw

Thanks Jonny for the great review. Hope the family enjoy the BMW you purchased for them! if you need anything more you have our details. THANKS 😊

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"Check everything - Lease Cars Direct "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst Ben has great Customer Service ethos, he is also a car dealer, I will start this with 'buyer beware'. I brought a Black VW Passat, the pre-handover document had nothing marked regarding the dents, apart from saying 'minor chips and dents due to miles'. When I visited the premises, the care was dusty, somewhat hard to see dents on a black car, been pointed out a couple of rear door and quarter which was acceptable. I came back to collect the car, it was still dusty and I felt this was pretty poor not even washing the car for the buyer to take home. I returned home with car and had it valeted and found there are 13 separate dents on the car, if I had seen these and I would have done if it was cleaned, I would not have brought it. Spoke to Ben, he said you where here twice and you had a chance to look it over etc etc. Ben should have had the paperwork completed with damage for the buyer to see. So buyer beware with Ben and Lease Cars Direct, this is my fault for assuming they where a decent outfit.

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+12 Found this review helpful

Ben (Comapny Owner) from Lease Cars Direct Ltd in response to Check everything - Lease Cars Direct

Thank you for the review Donald. and sorry you are not happy with the condition of your used vehicle. The review has not come as a surprise to myself as it was expected after we spoke and was unable to offer you money. As we discussed you viewed the vehicle twice before making payment both in day light and without any pressure or limitations to time. i also pointed out a couple of the worst dents on the vehicle for your attention and you was not phased by this. When requested photos from you of theses dents you said they wouldn’t be visible on an image so my report seems perfectly correct. The valet was done a few days previous to viewing and collection and although slightly dusty (UK summer time) it wouldn’t have made any difference if we re washed the vehicle. We have been as honest and transparent as possible with you selling you a used 120,000 mile vehicle at under £10,000. You’re one star for each category is only because we did not refund you £1000 as per your WhatsApp message. If this was a true reflection of the service provided or the vehicle you would not have purchased. If you require further assistance please email or call my office.

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"1st Class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first purchase from Lease Cars Direct LTD, and I must say the service was 1st class. The car was as describe in the advert , I dealt with Ben who was very informative with absolutely no pressure selling and very good communicating, even a follow up after our purchase to ensure that we were happy with the car. Lease Cars Direct LTD will be my first port of call for when I next look to buy a car, and I would certainly recommend others to do the same.

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+4 Found this review helpful
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"Fantastic car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled 4 hours to lease cars as they had the spec of vehicle we had been searching for, The car was exactly as described, which is rare in the car business as car Salesmen are renowned for little indiscretions exaggerations on what they call a ‘mint car’ but it was as described. Ben was extremely accommodating and made the purchase a smooth transaction We are happy owners of a premium vehicle & highly recommend

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+5 Found this review helpful

Ben from Lease Cars Direct Ltd in response to Fantastic car

Thank you Jane & Alan for deciding to buy your very premium Porsche from us. The business means allot to me personally!! 😊

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Dealership Information

Please Note: Viewing is strictly by prior appointment only. 

 

We have been in connection with the motor trade industry for over 10 years, we operate as a Online company so the majority of cars are sold online via Email, or Telephone contact. On rare occasions viewing by appointment is possible, just arrange your appointment at a time convenient to you and we will do our best to accommodate your requirement, we are working on a simple business theory, low overheads, low margins but high vehicle turn over.

Lease Cars Direct Ltd has now ditched the Old Forecourt Style of Selling - Now we use the Worlds Biggest Used Car Showroom, ( The Internet ) which Enables us to Streamline our business, Keep Overheads Low and Supply Cars at the Keenest Possible Prices, with No Compromise on Standards,

Our aim here is to use our connections within the motor trade industry to purchase cars direct from source i.e. Ex Lease company cars with above average mileage for the year and pass them on to you by way of selling the cheapest and most competitive prices in the UK. This hopefully will give us a wage and you a bargain by cutting out the main dealers and other retailers

For those concerned in buying a higher mileage car think of it this way, your stereotypical car that has travelled 12 to 14,000 miles per annum by the lady or gent average going back and forth to work or even just taking the children to school and Tesco's etc will have a very hard life indeed. Kids in, kids out, B&Q today, Homebase tomorrow, park here, park there, clutch usage and brakes alone will take a hammering and some people seem to think this is the perfect car for them! However knowing cars and car performance, a car that travels in 5th or 6th gear along a motorway with only a suit jacket and a briefcase in the back is less abused than one used around town for short stop start journeys!

Payment.
Our preferred and totally free of charge payment method is bank transfer. We accept Debit And Credit cards Plus Paypal for Deposits, And cash payments.
WE DO NOT CHARGE FOR BANK TRANSFER PAYMENTS !! . Payments methods other than Bank Transfer have a fixed £199 Admin Fee. This does not include deposits.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
232 reviews4.8 out of 5 stars — Rated Excellent
Excellent
212
Very Good
12
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Lease Cars Direct Ltd
    Elm Dene Swan Lane
    Barnby
    Beccles
    Suffolk
    NR34 7QF

    Get in touch

    07810 545657
    https://showroom.ebaymotorspro.co.uk/LEASE-CARS-DIRECT-LTD

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    53%
    Percent of reviews responded to by this dealer

    Additional Information About Lease Cars Direct Ltd

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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