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Brought a car from them the first day of having it I had problems the brakes stopped working while driving and nearly crashed took ages for paperwork to come. They didn’t want to collect the car when I told them something was wrong they said it was my fault... a few weeks later the battery went and the car wouldn’t start they wouldn’t answer any phone calls or texts.. I asked to take the car back as I didn’t want it anymore and they said no and told the finance company a load of rubbish they ended up “fixing” it and a few days later the same thing happened again and they blamed me for keeping the lights on when they where always switched off as I drive in the day time would never buy from here again or recommend unless you want problems all the reviews are complaints about this company they need taking to court for selling unsuitable cars!
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Awful experience. They are called Kars Online now but don't know what their name will be in the future. They try to secure a deal without ensuring their customers are 100% happy. Waited ages to get a refund on a car that wasn't even checked before being put on the market. Trading standards got involved and threat of court before they released refund. Awful customer service... Never answer their phone or email and if you do not know your rights, they will do whatever it takes to hold on to the money. Owners of the dealership on BENSON STREET LEICESTER are the ones to watch out for. You have been warned! Shame there is not anything less than a star rating!
Reviewer has confirmed their email address
In August I bought a Vauxhall Astra from Leicester Automotive Station. The car was clean and as described apart form a couple of small things that needed fixing. Most of it was done very quickly but there was one thing that took about a month ti get fixed and a lot of chasing. Overall they were very good and the car is good value for money but the aftercare needs a little work. I would recommend this dealership.
Reviewer has confirmed their email address
I bought a Vauxhall Corsa from this dealership back in May and the whole experience was a nightmare. \\they are happy to reel you in but them fob you off as soon as you have any issues. The car was a death trap! After 3 days the car started having numerous serious issues with the engine, brakes and more. There warranty is none existent, They tried to accuse me of ragging the car around and causing the engine to blow! The car also had false documents. Awful experience and I would not recommend this dealership I have nothing good to say about them at all.
Reviewer has confirmed their email address
Leicester Automotive Station Ltd is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Leicester Automotive Station Ltd
Unit 5 Benson Street
Leicester
Leicester
LE5 4HB
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