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Avoid at all costs! It doesn’t even warrant the 1 star I have to give it. What a terrible ordeal we have and still are experiencing after buying a vehicle from Leighton car sales. Bought what seemed to be a lovely car from here, only to find it’s a disaster with fault after fault. Had the car 10 weeks now, it’s been in the garage 6 times and is still faulty. Found Matt to be extremely rude, and a complete liar, one lie after another never getting the vehicle sorted, told it was serviced, it wasn’t, told it had things fixed from advisories, it hadn’t and the story goes on! Finally after numerous attempts at resolution I rejected the vehicle and requested a refund, surprise surprise no refund, which given the circumstances from the offset, I am legally entitled to. Won’t give out complaints policy or refund policy, just ignore those requests, can never get to speak to a manager, according to Matt “we can do what we like with no recourse” One of the members of staff Wayne is lovely, and I have to say has tried to be helpful to me, but is ultimately led by this invisible manager who doesn’t manage at all from what i have seen. PLEASE DO NOT BUY A VEHICLE FROM HERE. I am £9850 out of pocket and having to pay solicitors now to pursue a legal court case on my behalf.
Be careful they only want you to pay deposit and then ignore you absolutely
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Leighton Car Sales is an dealership that is based in Wirral. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Leighton Car Sales
Chester Road
Heswall
Wirral
Merseyside
CH60 3SE
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