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22 reviews from our car dealer reviews community
Leave a review for Lexus Milton Keynes
Leave a review

22 reviews from our car dealer reviews community

Leave a review for Lexus Milton Keynes
Leave a review
"the best dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used SUV, the best value for money, Mr Riaz made this transaction a smooth and stress free experience for me. I will definitely go back for my new car in future. Many thanks for everything.

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+0 Found this review helpful
"Dan’s the Man!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a 19 plate RX450h yesterday. Fantastic process from initial call to driving away. Highly recommend Dan Dicks to look after you.

"Expectations exceeded!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I assumed that buying an almost new car sight unseen during a Pandemic would be risky; especially when negotiating on the most expensive car I have ever bought. However, following my buying experience with Lexus Milton Keynes (February 2021), my concerns were proven totally unfounded. Having made a tentative on-line enquiry, Glenn Millward promptly sent me a personal presentation video showcasing the RX450h I was interested in. The car was prepared beautifully and mindful that cars tend to look better in film, Glenn took the time to show close-ups of the wheels and bodywork to assure the perfect condition as described. Glenn also fed back a lot of experienced knowledge and comparative driving characteristics which gave me a good incite of the car in lieu of a test-drive (which was not possible under lockdown restrictions). After confirming my trade-in and cash deposit, Glenn sent my proposal through same day; including a screen-price reduction, the numbers Glenn sent me came in significantly below my expectation so I accepted the proposal and bought the car remotely, not being able to shake hands on the deal. Associated paperwork received next day as assured, forms were remotely signed and returned electronically. A very easy, simple, seamless and fluid process; all in all an extremely well managed remote buying experience. Upon collection, my new RX450h F-Sport Takumi Pack was presented beautifully, expertly detailed and pristine with all extras I had requested in place. Prior to collection, Glenn sent me a number of handover videos demonstrating the very many features, infotainment system and technology; all extremely useful and good to refer back to with so much to take in! Glenn Millward looked after me throughout the whole process, he answered the very many questions I put to him and took time to keep in touch long after collection; my satisfaction clearly mattered to him. In summary, I cannot recommend Lexus Milton Keynes, Glenn Millward and the current model Lexus RX450h enough. The Steven Eagell franchise as a whole deserve the exemplary reputation for Lexus customer service and although I live circa 90 miles away, they are my dealer of choice. Upgrading my car through Glenn and Steven Eagell Lexus Milton Keynes during a global Pandemic was a breeze, and furthermore the whole experience was a pleasure. And the RX is every bit the car I was assured it would be, and some; it is Lexus’s best kept secret.

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+7 Found this review helpful
"Top-Notch Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week Glenn Millward at Lexus Milton Keynes sourced for me my third pre-owned Lexus RX (a real beauty!) and completed the exchange of my old one in record time. Glenn could not have been more helpful and efficient and no detail was overlooked. I was truly impressed. Will definitely be going back to him for my next upgrade in approx 3 years time. The whole experience could not have been more pleasurable. And this applies to all my dealings with Lexus Milton Keynes over the past several years. Their customer service is really top-notch and I'm thinking here not only of Glenn and the sales team but also Paul Colby and the after sales / servicing team. It's a pleasure to do business with these guys. Can't recommend them highly enough.

"Purchase of Lexus 300 sport 7/09/20 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We conducted the sale and purchase via salesman Ali . This gentleman is a true credit to your company he was very easy to deal with and made the whole procedure a pleasant experience . We were generally impressed with all the staff who enquired if we were being attended to provided coffee and made us feel relaxed. Mick Cowland . I noticed you sell watches and liked 102 gents version and wondered what and if it can be a special price? (no harm in asking?)

"Fabulous Personal Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needing to replace my RX 450h which I bought from Glenn Millward at Milton Keynes over 10 years ago and even though we live in Oxford we did not hesitate going back to Glenn when we need to replace it. I have come away with a beautiful RX 450h F-sport - thank you Glenn, would not buy a Lexus from anyone else.

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+3 Found this review helpful
"Fabulous service and custom relations"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On Tuesday 28th July had appointment at the Showroom to discuss purchasing a replacement for my IS 300H that I purchased as new 2 years ago. That was my first experience of dealing with Lexus and the Sales Executive that dealt with me again was Zulfqar Ali, and again as last time was highly professional and attentive to myself and my wife with the outcome being that I ordered a new IS 300H after concluding this was the best model for our requirements. The standard of the Showroom is impressive and, despite the Covid 19 restrictions and precautions, Zulfqar ensured we were put at ease as did Reception. We didn't require a test drive as we have been enjoying the Hybrid experience for the last 2 years.

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+0 Found this review helpful
"Brilliant Service /Customer Relations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my vehicle, Lexus IS 300H Advance, on from Lexus Milton Keynes on Monday 20th July, I was looked after by Sales Executive, Zulf Ali. He showed me the vehicle, explained all the workings etc, then took me for a test drive. On return to the showroom, we discussed the price and the deal he could offer me in consultation with the Sales Manager, Aamir Malik. I was happy with the price and concluded the deal. I found Zulf Ali a very professional person, very pleasant, courteous, polite with a very cheerful persona. There was no pressure tactic applied at any stage, which I liked. Thank you Zulf for looking after me. I have no hesitation in recommending Lexus Milton Keynes. p.s..Great coffee, had two cups! 😊

"Brilliant throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just pick up a used Range Rover Evoque from Lexus Milton Keynes. The salesman (Paul Birkett) was brilliant, he made buying the car an easy choice, he explained everything, as best he could during the coved 19 restrictions, he went through all my buying options and found me a great deal. Thanks Paul

"Lexus Milton Keynes "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been a client for 7 years now and bought now my 4th car. Sales and after sales really are professional - from a customer perspective breath of fresh air which is why i stick with them, the cars are good also! Keith and Paul (+team) are excellent Phil Chapman

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Dealership Information

Lexus Milton Keynes is an Franchise dealership that is based in Milton Keynes. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4.4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Lexus Milton Keynes
    Alston Drive
    Milton Keynes
    Milton Keynes
    MK13 9HA

    Get in touch

    01908 448208
    https://www.lexus.co.uk/centres/milton-keynes/

    Opening times
    Mon 8.30am - 7pm
    Tue 8.30am - 7pm
    Wed 8.30am - 7pm
    Thu 8.30am - 7pm
    Fri 8.30am - 7pm
    Sat 8.30am - 5pm
    Sun 10.30am - 4.30pm

    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lexus Milton Keynes

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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