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21 reviews from our car dealer reviews community
Leave a review for Lily Motors
Leave a review

21 reviews from our car dealer reviews community

Leave a review for Lily Motors
Leave a review
"Luke Gort"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM THIS DEALERSHIP. I purchased an Audi A3 just under 2 months ago from this dealership, I turned up to pick the car up and the car was not there as it was not ready, over an hour and a half drive wasted. Lily Motors then claimed to be delivering my car the next day, they did not turn up until over a week later on a working day after continuous contacting. A couple of weeks later I put the car in at my local trusted garage for a service and discovered that there was a large variety of faults with the vehicle including one fault in which nearly caused the car to catch fire and was extremely dangerous. They then chose to pick the car up and fully fix it rather than refund me for my purchase, they turned up to pick it up 3 days late AT MIDNIGHT on a working day. Now 2 and a half weeks down the line I have no clue as to what is happening with my car, when I am getting it back and strangely my logbook has still not come through the post. Disgusting service from the most unprofessional company I have ever seen. Other issues with the dealership included: - extremely rude and Unknowledgable staff - Continuous lying - Forgetfulness - Basic communication skills - no service book delivered, even though was shown to me alongside the car I will be contacting trading standards today to complain about the service, I can only hope that nobody purchases from the company in the future as I fear if all their cars are not checked out, one will cause a serious accident.

Rachel Kate Long in response to Luke Gort

We just had a similar experience, reported them to the police- stolen car, They change companies every two years. Just initiated legal proceedings against them. Met with threatening WhatsApp voice recordings from them. Currently trading a Motor Giant Peterborough. Scam artists

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"Mr M"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Lily Motors, described as no faults. The car didn't start up and the guy tried to jump start. The drive test was short distance because he told me that the car run out of road tax... After purchase, went to do MOT test, was discovered that the exhaust has major leak, which cost me a lot. After three weeks, car had another problem with blown head gasket. Tried to contact the seller, who told me he can't help, because the company has been closed. Now checked that the company is still active and tried to contact them again to resolve the case.

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"John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly helpful pleasant purchasing experience first rate excellent

"Alice"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Toyota Yaris from Lily Motors last week. I marked as 4 stars because they said it would be cleaned before I picked it up and it wasn't, so I had to drive home squinting through the windscreen! Apart from that, good service from the salesmen, got given all the paperwork when I picked up the car and haven't had any issues with the car so far.

"Scott"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service fantastic people to to business with honest people the car was spot on would really recommend lily motors

"unhappy customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst dealership ever!!! Got sold a car with no logbook, was told they would put it in the post the day after I bought the car phoned them up after having a go at them finally got told the truth. I am never going back again. Lets see how long my car lasts by the sounds of it.

"Esteban"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY ANY CARS FROM THIS SELLER! THE WORST PEOPLE I'VE EVER DEALT WITH! Purchased a car that was described to me as having no faults. One week later found out there's a fault which would cost a large sum of money to repair. Having to go back forth with the owners of Lily Motors and they eventually took the car to "repair" which they didn't. They have now SOLD MY CAR and I am still waiting for a refund after 4 months. DO NOT BUY FROM THEM.

Rachel Kate Long in response to Esteban

Report them to the police. We just did - Stolen car. Same story as yours. We have now started civil legal proceedings against them. They currently now trade as Motor Giant Peterborough. Scam Artists.

"Carl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FRIENDLY SERVICE GOOD VALUE FOR MONEY THE VEHICLE I BOROUGHT WOULD REALLY RECOMMEND LILY MOTORS

"KATIE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BROUGHT A CAR FOR MY DAUGHTER EXCELLENT CAR FANTASTIC SERVICE WOULD REALLY RECOMMEND LILY MOTORS

"Michael"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was at lily motors 2 weeks ago went to purchase a car and I was having looking at one of the cars and then I was surrounded by 3 lads. you only need 1 salesman on forecourt wat a waste that was. Secondly the car wouldn't start up then they gave the a jump start were the headgasket was gone and it was all smoky. Thirdly they did not even had a office more like it was a storage and they were dealing the paperwork in the car. So please refrain from these dealers. I have spoken to the trading standard were they are investigating the place and it don't have planned permission so the fenland distict council is aware. Next be are the tax man is also investigating. Good luck guys your regards Michael warner.

Mohammed Shaban from Lily Motors in response to Michael

Hi Michael Warner has not purchased no car from us please ask him to provide a proof like a sales invoice I urge you to remove his comment as its all lie and fake review please get this removed ASAP thank you

Luke Gort in response to Michael

It doesn't matter that he did not purchase a car from you LILY MOTORS, he is just saying the sort of terrible service you have to offer. I was unlucky enough to have the car start though, which led to me making a purchase and receiving the worst service in the world. I am so angry.

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Dealership Information

Car Dealer Reviews has been notified by the owner of Lily Motors that they are no longer trading and have CLOSED down.

 

Manufacturers: Sells a variety of makes and models
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Ratings
21 reviews2.9 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
0
Poor
4
Terrible
7

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  • Contact Information

    Address

    Lily Motors
    Gladstone Street
    Peterborough
    Peterborough
    PE1 2DQ

    Get in touch

    07961 472777

    Opening times

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Lily Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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