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23 reviews from our car dealer reviews community
Leave a review for Lions Of London
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Lions Of London
Leave a review
"There should be a law against them. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgusted disgusted. Trading as Used Car Online Ltd. they are liars and still using the same tactics. Bought the car 23/12/17 Car broke down 02/01/18 10 days later, paid £500 to get fixed. Contacted Sarjid who sold me the car he said only engine and gear box covered by 30 Day warranty. Advised him 2 weeks and it’s not fit for purpose within 30 days. Now he does not answer or return call. Worst ever experience The Law is not working. -10 Star.

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"Bought my first car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first car, took it for a test drive, there was a noise from the engine so I ask what is this noise and I was told that its just loose exhaust, paid £4200. came home and my father took a test drive and we realize that it was a gearbox issue. we went back the same day and we were told that it's not our problem anymore and refused to help. Mr. Bilal and Mr. Sajid the owner of the place told us that we can buy your car back for £1900. every time you go there they will tell you that they are the new management but its same people with the different name.

Trevor in response to Bought my first car

Hi Hitesh, Would recommend you contact Trading Standards and log a complaint. Also Auto Trader which is where I saw my car. They are interested to hear about this.

"Horrible experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish there was a chance of giving negative stars, because Lions of London deserves that only. We bought a BMW 5 series from them and the next day of buyin, the car didn't even start, because its battery was down. When we called them, they denied any responsibility of it. We got the battery replaced and after few days itself it started showing engine fault, which almost costed us around a 1,000 pounds to rectify. We finally sold the car at 1/3rd of the price at which we bought, which is excluding the repairs cost of 2000 pounds worth on the car for driving 3000 miles overall. I would never recommend buying car from this dealer as we felt completely cheated the next day of purchase itself.

"Mohammed Ali"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY A CAR FROM THIS COMPANY, its is now called USED Cars. i brought a car for my nephew and one week later we took it in for a service and was told the ABS system and brake system is faulty and we faced a charge of over 1000.00 pounds. Plus we are still waiting for the log book 6 weeks later...............

"Chris"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company is now called used car sales online ltd. usedcarsalesonlineltd http://www.usedcarsalesonlineltd.co.uk/ They are based in Hounslow. TW4 6JQ They are on Autotrader so be careful. Thats where i found the car advertised. Just like the reviews below they sold us a car for £2380 that seemed like a good deal. A bmw 3 series 2004. 2 days after driving away we noticed a big puddle of oil on our driveway. Took it to a local mechanic who said it will cost about 160 to fix that problem. (Rocker Gasket) However he also noticed smoke coming from the engine near the dip stick and some blue smoke from the exhaust. He informed me that the engine has obvious signs of problems and it is not fit for purpose. It could cost anything up to £1000 to fix the engine. There was also excess air pressure pumping out of the oil cap when open. By law we have every right to return the car for a full refund within 30 days of purchase as it is not fit for purpose. I had a second and third opinion from local mechanics who all said the same thing. We took it back 3 days after purchasing it. They drove it to a nearby garage and done some work. (Don't know what). And told me it should be fine now. It wasn't. Still leaking and still smoking. I told them it is not fit for purpose and i want a refund. They refused. They passed me from one dealer to another trying to convince me that my expectations are too high and the vehicle is fine. They refused a refund and refused to do any further work on the car unless we pay for it. DO NOT BUY FROM THEM. Now we are going through legal proceedings. I have spoken to autotrader security team who are also currently investigating.

kay in response to Chris

I will strongly advice that we do something collectively. Some of us have poured our saving just to make life easier. Instead they have and still are trading and getting away with it. Please report to auto trader as well.

"lilian"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this dealership!! i wish i read reviews on this site before purchasing a car from them, we bought a bmw 3 series for £5500 a week later the car started smoking, took it to the garage an they said there was an oil leak on the engine an the car was unsafe to drive an that we are lucky we was not driving the car on a motorway, had repairs done on it which cost us £800 an now another problem with car, tried dealer where we bought it from an they are totally ignoring my calls!

"John"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NEVER go to this dealership, they are not trustworthy judging on how they have been with me, I bought a vehicle from here as I was driving off I over heard the salesmen laughing and his partner saying "Did you really sell it"!! The car I bought was unsafe and all iv had is problems with it. They didnt want to refund my money. If you want to waste your money and poor car, then lions of london is the place to visit!!!!!

kay in response to John

Hi, i am a victim of fraud by lions of London, i have started legal proceeding and would like to get an insite on how far you got with precuing them? Any info will be helpful. Contact kay_r80@hotmail.com Many thanks Kay

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"kay"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AVOID. These guys know what there doing!!! They put my life and my LITTLE KIDS LIFE IN DANGER!! Shame on you! Bought a car for 5.5k only to last 3 weeks. I didnt go to buy a toy for almost £6000. THE CAR BROKE DOWN ON THE M1 MOTORWAY HAD I BEEN ON THE RIGHT OR MIDDLE LANE I WOULDN'T BE HERE TODAY NOR MY 3 LITTLE KIDS! THE WHOLE ENGINES GONE....!!!! WHO BUYS A CAR FOR 3WKS?? The stress they have put my family through! I'M GOING TO SEE IT THROUGH RIGHT TO COURT!

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Chris in response to kay

How are you getting on? They are refusing a refund and refusing to do any work on the car unless we pay for it. We are also taking legal action. Class Action might be helpful. I'm trying to get all reviewers here on board. Please contact me and together we can take these guys down. chris-lagos@hotmail.com

"Very Unhappy Customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I had read the reviews on this website before we purchased a car from these people. We needed a car quickly and unfortunately came here, paid a substantial amount of cash for a car that broke down 2 days later. They have been shockingly difficult to deal with and have refused to give our money back. We have reported them to trading standards and watchdog. Please avoid at all costs.

"Tharb"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dear any potential buyers of car from Lions of London, If you want to waste your time then go to this place. All I can say is: I wish I can change the law and put all of them in prison! They are number ONE liars. What lions?? Lions? You must be joking..... I called the office and asked them about a car I wanted to buy yeah... They said the car is in perfect condition and drives beautiful!!! Yeah... I traveled 25 miles by bus! To get there and when I got inside the car and started the engine... OMG, black smoke was covering the car!!! The guy was like ohhh sorry!! Do you want the car? I was like wtf!! This car worth £100 to me while they wanted to sell it for £4000!! What a waste of my time, its shows how they lie to their customers to just get you to their dealership.

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Dealership Information

Lions of London is a used car dealership that is based in Hounslow.

We have recently identified that the website for this business has been taken down. We have also been made aware that another car dealership has opened and is trading from this address, they are called "Used Car Sales Online Limited".

If anyone has any further information then please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews1.2 out of 5 stars — Rated Terrible
Excellent
0
Very Good
1
Average
0
Poor
3
Terrible
19

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  • Contact Information

    Address

    Lions Of London
    Salisbury Road
    Hounslow
    Greater London
    TW4 6JQ

    Opening times

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    Dealership Statistics

    4%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lions Of London

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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