A disappointing experience dealing with Listers..less then 2000 miles in my mercedes from purchasing from them, being serviced by another mercedes dealer I'm informed that the brake discs are in a heavily corroded and pitted condition ( video from dealer to show) and they with the pads need changed as soon as possible, on contacting Listers about this got nowhere with my complaint whatsoever not even returning my last email and after contacting mercedes themselves found they just cosied up to each other which I should of expected, first and last time with this dealer & manufacturer whole experience of owning my first mercedes ruined

I suggest every one don’t buy mercdes they use cheap stuff inside the car and they sell high price.They have genuine problems like engine sensor,timing chain.Be careful to buy mercdes think 100 time before you buy.Car with so so many problems.Buy Audi bmw but mercdes never buy you gonna regret for hole life.

Took husband car in for a check to be told that we was not allowed to take it out off the garage. Has it needed some work doing to it. Gave us a stilly quote. So my husband said he would take it to garage nere to us. And they said you take the car from here we will call the police. Which to me is black mail on a Asian man. So we had to get rac out to bring it back home. On top off that they rented a car to my husband with a crack from the corner of the driving side down the middle to the other. When I asked about that they said they did not have a other to rent him. So why did they book our car in. Why not tell us to come back when they had one . Avoid.

I had appointment for MOT and in the way to Dealership I stopped to put more diesel in tank and after that engine light came on. I arrive into the dealership I spoke with a man about the situation and he told me he will look after car. After more then 1and half hour he came to me to tell me that I have to replace a nox sensor which will cost me £681. If I take the car will cost me £140 for diagnose. I asked him at least to clear the fault for this money but told me he was trying but could not clear the fault( the car was running exactly the same ). So I paid the money I went home and I put my tester on (icarsoft V2.0) and I clear the fault myself. What can I call that man who told me that he wants to clear my fault to do my MOT but he could not do? I am wonder if he tried to RIP me off because I am not a Englishman or he lies to everyone? Very disappointed for this country and for a main dealer like Mercedes in Boston.

On my last visit 2018 I found staff very polite and helpful could not believe reviews on site now looking for new car

Terrible terrible service; I really could not recommend Mercedes of Boston at all. A formerly loyal customer who WILL NEVER use this place again, and that is after having bought 3 new cars from them and had regular service....

Abusive and threatening staff at Mercedes Boston, refusing to allow vehicle rejection and threatening to come to my home despite various ongoing issues entirely supported by the consumer rights act- dont go anywhere near the place.

My car has been in for repair as someone 6 weeks earlier went into the side. The car was returned to me by Mercedes Benz Boston this morning by a low loader.Everything was perfect and satisfied.I received a call at 3pm to say I had left shopping in the boot of the loan car and by 3.30 George had driven all the way back to bring my shopping to grimsby.