The single worst experience we have ever had whilst purchasing a car. Purchased used car from Listers Grantham which within the first week of owning lost gears! Took the car into them three times and they could not find issue, even though it was dangerous to drive sent us home with it! When it finally gave up only a month or so later they finally found the problem. Wouldn't give us a hire car as they said they couldn't possibly give one out for more than a week, despite the time being due to their slow work! First week went by and they still we're unable to repair and finally gave us hire car. To cut an absolute joke of a long story short, three months later and they still couldn't fix it. WE were having to ring them for updates! No one had a clue what was going on, blamed everything and anything they could! The single worst customer service ever. When we rung to speak to management we were told they were in meetings and they would ring us back, they never did, we had to ring them multiple times. Even when we did speak to them they were useless. We eventually said we wanted the money back for the car and our belongings out of the car. They told us the car would be back to them on Saturday so we went with our children down to collect belongings, were left waiting for some time before they came out sheepishly to tell us it wasn't there! They had all morning to ring us and tell us but no we had to go to find out because again customer service is not a thing for them. They then delivered our belongings to our house as we could not waste more time going in there. When they finally delivered in the afternoon, after they had told us they would come in the morning! They couldn't even wait two minutes for me to assure all our belongings were there. Don't waste your time or hard earned money. Doubt there is two brain cells between them! Disgusted.

Be careful when you buy a car from here, they add on extra's like paint protection, and various insurances that you didn't even ask for, always on the upsell, and bombarded with telephone calls, nighmare

If your looking for a new car just ask for Will... The service was exalent and it was all done verry quick. I can not fault anything, Will was verry professional. PS,, one thing, coffee was a little slow :') Lorriane Mason

Just got a car from Amy at Listers Grantham. She had the car all ready with a wonderful display in the showroom. So thoughtful. She knows her Toyotas and all queries were suitable answered. 10 out of 10 for a good job done.

I had a agreed a deal with the Sales manager yesterday. Today I had the salesman kept ringing me every 30 to 50 mins. When I answered the phoned he wanted to know why I was not at the showroom and why I was sending him emails yesterday when he had a day off. ( how was to know that} To cut a long story short he was very rude and aggressive to me and told me not to swear at him, I only used the word bloody in my books that is not swearing. Anyway he kept over talking me so I said, I am not used to this sort of thing and told him I would buy from a different dealer and he said he could not care less. I have brought 58 cars since I started to 52 years ago and in all them deals I have been treated so badly. It does seem a shame as sales manager Adam always tries to do a good deal.

Hi recently bought a Toyota aygo from listers at Grantham, dealt with Kayleigh very nice young lady who was excellent in all parts of the process an enjoyable experience, company should be very pleased with her!! Dave squires